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- Tasks: Welcome guests and ensure they have an amazing experience at our stunning hotel.
- Company: Join the Brownsword family of hotels, known for warmth and quality service.
- Benefits: Competitive pay, service charge, discounts, and free meals on duty.
- Other info: Flexible hours, excellent career growth, and unique perks await you.
- Why this job: Be part of a fun team in a beautiful setting while making lasting memories.
- Qualifications: A positive attitude and a passion for hospitality are all you need!
The predicted salary is between 20000 - 25000 £ per year.
An opportunity to join our family where work is a pleasure. Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey-coloured Bath stone and is surrounded by four acres of multi-award-winning gardens. We are proud to have won awards at 5-star level for over ten years and we are seeking sparkling new personalities to join our family.
SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full-time employee.
Hours: Full time or part time – We are flexible and want work to fit your plans too, so let us know what you are looking for.
Role: As part of our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- Employee Assistance Programme – We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need.
- Meals when you are on duty are free.
- Development pathways – Everyone can learn and develop; our development pathways are unique to us and are the best in the business.
- Opportunities to progress – We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- Milestone awards – We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
We have very unique hotels in very special locations, from the award-winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station.
One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.
Spa Receptionist in Bath employer: SPA
Contact Detail:
SPA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist in Bath
✨Tip Number 1
Get to know the hotel vibe! Before you apply, take a stroll around the Bath Priory or check out their social media. Understanding the atmosphere will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Don’t be shy! When you reach out via WhatsApp, be yourself. Share your passion for hospitality and why you want to join their family. A friendly chat can make a lasting impression!
✨Tip Number 3
Show off your personality! In interviews, let your warmth and humour shine through. They’re looking for cheerful individuals, so don’t hold back on showing your fun side.
✨Tip Number 4
Follow up! After your chat or interview, drop them a quick message thanking them for the opportunity. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Spa Receptionist in Bath
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warmth and humour. Remember, we’re looking for sparkling new personalities to join our family!
Tailor Your Application: Make sure to tailor your application to the Spa Receptionist role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create a welcoming atmosphere for guests. It’s all about showing us why you’d be a great fit!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This helps us quickly see how you can contribute to our team and makes it easier for us to connect with you.
Apply Through Our Website: We encourage you to apply through our website for a smooth process. It’s super easy and ensures your application lands directly in our hands. Plus, you can check out more about our family of hotels while you’re at it!
How to prepare for a job interview at SPA
✨Show Your Sparkling Personality
As a Spa Receptionist, your personality is key! Make sure to let your warmth and cheerfulness shine through during the interview. Share stories that highlight your positive interactions with guests or colleagues to demonstrate how you embody the friendly atmosphere they’re looking for.
✨Know the Company Culture
Familiarise yourself with the Bath Priory and the Brownsword family of hotels. Understand their values and what makes them unique. This will help you tailor your answers to show that you’re not just a good fit for the role, but also for their team culture.
✨Prepare for Teamwork Questions
Since teamwork is essential in this role, be ready to discuss your experiences working in a team. Think of examples where you collaborated successfully or helped create a fun environment. This will show that you can contribute positively to their team dynamic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team’s dynamics, opportunities for development, or how they celebrate milestones. This shows your genuine interest in being part of their family and helps you gauge if it’s the right fit for you.