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- Tasks: Manage spa appointments and ensure guests have an exceptional experience.
- Company: Join Coworth Park, a top-rated workplace known for its inclusive culture.
- Benefits: Enjoy fantastic bonuses, complimentary stays, discounts, and vibrant social events.
- Other info: Diversity is celebrated; accommodations available during the application process.
- Why this job: Become part of a legendary team and grow your career in a supportive environment.
- Qualifications: Previous experience in a similar role and excellent communication skills required.
The predicted salary is between 22000 - 26000 £ per year.
Join us as a Spa Receptionist at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry.
As a Spa Receptionist at Coworth Park, here are just some of the great benefits you will receive:
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including a Winter ball
- Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities
- Up to £1000 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees
You will be responsible for managing spa appointments during the day. This will include providing a warm welcome and fond farewell to our guests, carrying out show rounds and explaining spa services and facilities and following opening and closing procedures including balancing and cashing up all to ensure our guests receive nothing but the best experience.
Sometimes our guests have special requests involving ensuring they are booked with their requested spa therapist, modifying treatments to meet their medical concerns, spending time with guests to make sure their treatments are booked in a sensible order suitable for them and even arranging special occasions. Most of these requests are fulfilled by our Spa Receptionist.
You’ll have the opportunity to bring our values of Passion, Personality, Respect, Working Together and Creativity to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team.
Spa Receptionist in Ascot employer: SPA
Contact Detail:
SPA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist in Ascot
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Coworth Park's values and mission. This way, you can show how your personality aligns with their passion for inclusiveness and creativity.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can bring a warm welcome to guests.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the professional yet welcoming vibe of a spa environment. First impressions matter, so look sharp and feel confident!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Spa Receptionist in Ascot
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the spa industry shine through! We want to see how much you care about providing top-notch service and creating memorable experiences for our guests.
Be Yourself: We value personality just as much as experience. Don’t be afraid to let your unique character come through in your application. Share a bit about yourself and what makes you a great fit for our team at Coworth Park!
Highlight Relevant Experience: Make sure to mention any previous roles you've had that relate to being a Spa Receptionist. If you've worked with booking systems or have customer service experience, we want to hear about it!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at SPA
✨Know the Spa Inside Out
Before your interview, make sure you familiarise yourself with the spa services and facilities offered at Coworth Park. Understanding the treatments and being able to discuss them confidently will show your passion and knowledge, which is key for a Spa Receptionist.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a guest. Highlighting your strong customer service ethic will resonate well, as this role is all about delighting guests and ensuring they have the best experience possible.
✨Embrace the Values
Coworth Park values Passion, Personality, Respect, Working Together, and Creativity. Think of specific instances where you've demonstrated these values in your work. This will help you connect with the interviewers and show that you align with their culture.
✨Practice Your Communication Skills
Since communication is crucial in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.