At a Glance
- Tasks: Deliver exceptional spa treatments and ensure guest satisfaction in a luxury environment.
- Company: Join a historic 5-star hotel known for its opulence and outstanding service.
- Benefits: Enjoy competitive pay, generous holiday, and perks like discounted stays and meals.
- Other info: Dynamic work environment with opportunities for personal growth and team celebrations.
- Why this job: Be part of a passionate team in a stunning setting while enhancing your skills.
- Qualifications: NVQ - SVQ3 in Spa & Beauty Therapy with over 1 year of experience.
The predicted salary is between 24000 - 30000 € per year.
You must be permitted to work in this country. Minimum experience required: over 1 year. Salary: Negotiable based on skills and experience. Location: Ripon, GB. Essential Qualifications: NVQ - SVQ3. Start date: Open Ended. Service charge typically over £200 per month (£2,400 per year). All applicants must be able to provide evidence of their Right to Work in the UK.
Nestled within the rolling North Yorkshire countryside, we are a historic property dating back to the 17th century that offers a seamless fusion of stately grandeur and contemporary luxury. A member of Relais & Chateaux and PoB Hotels, the five‑star hotel boasts an impressive array of 47 opulent bedrooms and suites. Complemented by a selection of five indulgent restaurants and three exquisite bars, combined with an award‑winning spa and cutting‑edge gym, we stand out as a uniquely distinctive luxury hotel experience.
Join our team as a Spa Therapist and offer exceptional care in our luxury, air‑conditioned treatment rooms that boast spacious, above‑ground designs with serene views of outdoor spaces. Please note, our Spa vacancies will require weekend and evening work on a rota basis.
Key Responsibilities- Provide outstanding guest experience through delivery of the treatments to our guests.
- Work as part of a team, ensuring guest satisfaction, delivering an outstanding service to all guests.
- Undertake reception and administration duties if required.
- Ensure that Health and Safety guidelines and practices are adhered to by team members, members and spa clients to maintain safety at all times whilst using the spa.
- Ensure that sales tools are effectively utilised at all times to maximise the sales process.
- Follow all of the spa standards and protocols.
- Be knowledgeable on all products used in the Three Graces Spa, utilising all opportunities to promote and upsell products to Spa guests.
- Be a brand ambassador for our product houses, offering retail and homecare advice to all guests.
- Enjoy a balanced workload with a limit of no more than 4 massages per day to ensure your well‑being and prevent repetitive strain injury (RSI).
- Hands on approach to work, always being productive and looking to improve.
- Passionate about Spa & Beauty Therapy.
- Detail‑orientated and drives standards.
- Possess a positive attitude and a desire to learn.
- Ability to meet deadlines and work under pressure.
- Friendly, courteous and helpful with excellent communication skills.
- Motivated to go the extra mile for guests and colleagues.
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.
- A monthly service charge – typically £2,400 annually.
- 31 days holiday increasing to 33 days with length of service.
- Access to earnings before payday (Access Early Pay / Wagestream).
- Free parking.
- Complimentary meals when on duty.
- Discounted modern and spacious live‑in accommodation.
- Celebrating success – company parties, winter award ceremonies and team events and incentives through the year.
- Team appreciation and wellbeing activities – team member of the month awards, BBQs, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs.
- Discounts – 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products.
- Grantley Gateway – discounts and cash back on shopping and trips out.
- Discounted hotel stays – Relais & Chateaux from £50 BB, Pride of Britain £150 DBB.
- Complimentary bespoke uniform and annual shoe allowance.
- Free sight tests for those eligible.
- Onsite team gym with professional induction.
- Refer a Friend Scheme where you can earn up to £1,000.
- 24/7 employee assistance support line and online portal supporting ‘mind, money, move, munch’.
- Company academy to support your development.
- Annual paid volunteering days.
Luxury Spa Therapist – 5‑Star Hotel with Perks in Ripon employer: Spa Staff
At our luxurious five-star hotel in Ripon, we pride ourselves on being an exceptional employer that values the well-being and growth of our team members. With a strong focus on employee appreciation, we offer generous benefits including a monthly service charge, extensive holiday allowances, and opportunities for professional development through our company academy. Our vibrant work culture fosters teamwork and celebrates individual achievements, making it a rewarding environment for Spa Therapists to thrive in.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Spa Therapist – 5‑Star Hotel with Perks in Ripon
✨Tip Number 1
Get to know the hotel and its vibe! Research Grantley Hall, its history, and what makes it unique. This way, when you chat with them, you can show off your passion for their brand and how you fit right in.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on how you can highlight your experience and skills in Spa & Beauty Therapy, especially how you can enhance guest experiences.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the application process and what it’s really like to work at the hotel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Luxury Spa Therapist – 5‑Star Hotel with Perks in Ripon
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in spa and beauty therapy, especially if you've got over a year under your belt. We want to see how your skills align with what we’re looking for, so don’t hold back!
Be Authentic:Let your personality shine through in your application! We’re all about finding team members who are passionate and friendly, so share your love for spa treatments and customer service.
Tailor Your Application:Take a moment to tailor your application to our specific job description. Mention how you can contribute to the luxury experience we offer at our hotel and how you embody the qualities we value.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at our stunning hotel.
How to prepare for a job interview at Spa Staff
✨Know Your Stuff
Make sure you’re well-versed in the treatments and products offered at the spa. Brush up on your NVQ - SVQ3 knowledge and be ready to discuss how you can apply your skills to enhance guest experiences.
✨Show Your Passion
Let your enthusiasm for Spa & Beauty Therapy shine through. Share personal stories or experiences that highlight your dedication to providing exceptional service and how you go the extra mile for guests.
✨Team Player Vibes
Since teamwork is key, prepare examples of how you've successfully collaborated with colleagues in the past. Highlight your friendly attitude and willingness to support others, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the spa’s operations or team culture. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it makes for a more engaging conversation!