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- Tasks: Deliver exceptional beauty treatments and create memorable guest experiences.
- Company: Join the award-winning Old Course Hotel, a luxury resort in St Andrews.
- Benefits: Earn £13.20 per hour plus commission, with free meals and fitness access.
- Why this job: Be part of a stunning spa transformation and enhance guest wellbeing.
- Qualifications: Level 3 NVQ qualified or willing to learn; customer service passion is key.
- Other info: Enjoy discounts across the resort and clear career growth pathways.
The predicted salary is between 11 - 15 £ per hour.
Old Course Hotel – St Andrews now has an opening for a Spa Therapist to join their team. At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Hours Available
- Permanent Full Time
- Permanent Part Time
- Casual Contract
Why Join Our Team?
There’s never been a more exciting time to become part of the Old Course Hotel. With a stunning transformation of our Kohler Waters Spa we’re offering an even more elevated and rejuvenating wellness experience. As we enhance our commitment to five-star service and guest wellbeing, you’ll have the opportunity to help shape unforgettable moments in a beautifully reimagined space. Whether through delivering our signature treatments, sharing expert product knowledge, or creating warm, welcoming guest interactions, your role will be essential in bringing our refreshed vision to life.
We’re proud to be employer of choice – hiring for personality and nurturing potential. With comprehensive training on our treatments, clear pathways for career growth, and a supportive leadership team, you’ll be empowered to thrive at one of Scotland’s most iconic luxury destinations.
About the Role
Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our Kohler Waters Spa Operations Manager, we are looking for Spa Therapists to join our friendly and enthusiastic team.
Tasks
- Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.
- Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.
- To ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day.
- To ensure all equipment and utensils are appropriately sterilized.
- Liaising with our Spa Operations Manager and Spa Receptionist re scheduled treatments, changes and additions.
- Keep up to date with developments relating to product ranges and new treatments.
- Attending all relevant training courses.
- Assist guest in courteously providing accurate information, staying with guest throughout the treatment and promoting appropriate retail products or additional services.
- Providing excellent customer service to all guests, always displaying a high level.
- Sharing knowledge of all resort facilities, services and policies.
Requirements
Qualifications, qualities and experience required:
- Level 3 NVQ qualified Therapist with a passion for exceptional customer service.
- Ideally, you will have experience within a similar role.
- ITEC/BABTAC/CIDESCO; however, these are not essential as full training will be given.
- Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essential for this role.
Benefits
Remuneration
- £13.20 per hour PLUS Commission on Treatments and Retail Sales
- More information on commission provided at interview stage
- PLUS A Range of Benefits
- Free meals and drinks in our complimentary staff canteen
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course
- Wider group discounts within Kohler group
- Free access to our on-site Kohler Waters Fitness including fully equipped gym, 20-metre pool, sauna and hot tub
- Free access to mortgage advice
- Cycle2Work
- 24/7 access to the Employee Assistance Programme
Ready to take the next step in your career? Submit your up-to-date CV. Your application will be sent directly to the team at The Old Course Hotel, who will contact you personally should you be selected to progress to the next stage.
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
In the heart of historic St Andrews, overlooking the legendary golf course and the stunning Fife coast, the Old Course Hotel is recognised as one of Europe’s leading luxury hotels. Home to world-class golf, the award-winning Kohler Waters Spa, an array of beach & leisure activities, and celebrated restaurants & bars, this is a destination for active wellbeing and indulgent good times.
Spa Therapist - Award Winning Resort employer: Spa Elite
Contact Detail:
Spa Elite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Award Winning Resort
✨Tip Number 1
Get to know the Old Course Hotel and its Kohler Waters Spa inside out! Familiarise yourself with their treatments and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to contribute to their five-star service.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on what it’s really like to work there. They might share tips that could give you an edge in your interview!
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your passion for customer service and your attention to detail, which are key for a Spa Therapist role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets directly to the team at The Old Course Hotel. Plus, it shows you’re keen on being part of their amazing team!
We think you need these skills to ace Spa Therapist - Award Winning Resort
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and wellness shine through. We want to see how excited you are about the role and how you can contribute to creating unforgettable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Spa Therapist position. Highlight any relevant experience, qualifications, and skills that match what we're looking for. This helps us see why you're the perfect fit for our team!
Be Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details, just like we do in our treatments.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way to ensure it reaches us directly. Plus, it gives you a chance to explore more about our amazing resort and what we stand for.
How to prepare for a job interview at Spa Elite
✨Know Your Treatments
Make sure you’re well-versed in the treatments offered at the Kohler Waters Spa. Familiarise yourself with the signature treatments and any new products or techniques. This will not only show your passion for the role but also demonstrate your commitment to providing exceptional service.
✨Showcase Your Customer Service Skills
During the interview, highlight your previous experiences in customer service. Share specific examples of how you've gone above and beyond for guests. Remember, this role is all about creating memorable experiences, so let your personality shine through!
✨Emphasise Teamwork
The Old Course Hotel values a friendly and enthusiastic team environment. Be prepared to discuss how you work well with others and contribute to a positive atmosphere. Mention any past experiences where teamwork led to successful outcomes.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers. Inquire about the training process, opportunities for career growth, or how the team collaborates to enhance guest experiences. This shows your genuine interest in the role and the company.
