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- Tasks: Deliver exceptional beauty treatments and create memorable guest experiences.
- Company: Join the award-winning Old Course Hotel, a luxury destination in St Andrews.
- Benefits: Earn £13.20 per hour plus commission, enjoy free meals, discounts, and wellness access.
- Why this job: Be part of a stunning spa transformation and shape unforgettable moments for guests.
- Qualifications: Level 3 NVQ qualified or willing to learn, with a passion for customer service.
- Other info: Dynamic team environment with comprehensive training and career growth opportunities.
The predicted salary is between 11 - 16 £ per hour.
Old Course Hotel – St Andrews now has an opening for a Spa Therapist to join their team. At the heart of the world's greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Hours Available:
- Permanent Full Time
- Permanent Part Time
- Casual Contract
Why Join Our Team?
There’s never been a more exciting time to become part of the Old Course Hotel. With a stunning transformation of our Kohler Waters Spa we’re offering an even more elevated and rejuvenating wellness experience. As we enhance our commitment to five-star service and guest wellbeing, you’ll have the opportunity to help shape unforgettable moments in a beautifully reimagined space. Whether through delivering our signature treatments, sharing expert product knowledge, or creating warm, welcoming guest interactions, your role will be essential in bringing our refreshed vision to life.
We’re proud to be employer of choice – hiring for personality and nurturing potential. With comprehensive training on our treatments, clear pathways for career growth, and a supportive leadership team, you’ll be empowered to thrive at one of Scotland’s most iconic luxury destinations.
About the Role
Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our Kohler Waters Spa Operations Manager, we are looking for Spa Therapists to join our friendly and enthusiastic team.
Tasks
- Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.
- Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.
- To ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day.
- To ensure all equipment and utensils are appropriately sterilized.
- Liaising with our Spa Operations Manager and Spa Receptionist regarding scheduled treatments, changes and additions.
- Keep up to date with developments relating to product ranges and new treatments.
- Attending all relevant training courses.
- Assist guests in courteously providing accurate information, staying with guests throughout the treatment and promoting appropriate retail products or additional services.
- Providing excellent customer service to all guests, always displaying a high level.
- Sharing knowledge of all resort facilities, services and policies.
Requirements
Qualifications, qualities and experience required:
- Level 3 NVQ qualified Therapist with a passion for exceptional customer service.
- Ideally, you will have experience within a similar role.
- ITEC/BABTAC/CIDESCO; however, these are not essential as full training will be given.
- Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essential for this role.
Benefits
Remuneration:
- £13.20 per hour PLUS Commission on Treatments and Retail Sales.
- More information on commission provided at interview stage.
- PLUS A Range of Benefits:
- Free meals and drinks in our complimentary staff canteen.
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course.
- Wider group discounts within Kohler group.
- Free access to our on-site Kohler Waters Fitness including fully equipped gym, 20-metre pool, sauna and hot tub.
- Free access to mortgage advice.
- Cycle2Work.
- 24/7 access to the Employee Assistance Programme.
Ready to take the next step in your career? Submit your up-to-date CV. Your application will be sent directly to the team at The Old Course Hotel, who will contact you personally should you be selected to progress to the next stage.
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
In the heart of historic St Andrews, overlooking the legendary golf course and the stunning Fife coast, the Old Course Hotel is recognised as one of Europe’s leading luxury hotels. Home to world-class golf, the award-winning Kohler Waters Spa, an array of beach & leisure activities, and celebrated restaurants & bars, this is a destination for active wellbeing and indulgent good times.
Spa Therapist employer: Spa Elite
Contact Detail:
Spa Elite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the Old Course Hotel and its Kohler Waters Spa inside out! Familiarise yourself with their treatments and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to contribute to their five-star service.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on what it’s really like to work there. They might share tips that could give you an edge in your interview.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or family, focusing on common questions for spa therapists. This will help you articulate your passion for customer service and your skills more clearly when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets directly to the team at the Old Course Hotel. Plus, it shows you’re keen on being part of their amazing team!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and wellness shine through. We love candidates who can convey their enthusiasm for the spa industry and how they can contribute to creating unforgettable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Spa Therapist role. Highlight any relevant qualifications, like your Level 3 NVQ, and any experience you have in similar roles. We want to see how your skills align with what we’re looking for!
Be Personable: Remember, we’re hiring for personality! Use your application to showcase your friendly nature and ability to connect with guests. A warm, welcoming tone can make a big difference in how we perceive your application.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly. Plus, it shows you’re keen on joining our team at the Old Course Hotel!
How to prepare for a job interview at Spa Elite
✨Know Your Treatments
Make sure you’re well-versed in the treatments offered at Kohler Waters Spa. Familiarise yourself with the signature treatments and any new products they use. This will show your passion for the role and your commitment to providing exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. The Old Course Hotel values personalised guest experiences, so be ready to discuss how you can create memorable moments for guests during their treatments.
✨Emphasise Teamwork
As a Spa Therapist, you'll be part of a team. Highlight your ability to work collaboratively with others, whether it’s liaising with the Spa Operations Manager or assisting colleagues. Share specific instances where teamwork led to a successful outcome.
✨Ask Thoughtful Questions
Prepare some insightful questions about the spa's vision and future developments. This shows your genuine interest in the role and helps you understand how you can contribute to the team’s goals and the overall guest experience.
