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- Tasks: Deliver luxurious spa treatments and create unforgettable guest experiences.
- Company: Join the award-winning Old Course Hotel, a luxury resort in St Andrews.
- Benefits: Earn £13.20 per hour plus commission, with free meals and fitness access.
- Why this job: Be part of a stunning spa transformation and enhance guest wellbeing.
- Qualifications: Level 3 NVQ qualified or willing to learn; passion for customer service is key.
- Other info: Enjoy career growth opportunities in a supportive and dynamic team.
The predicted salary is between 27600 - 33600 £ per year.
Old Course Hotel – St Andrews now has an opening for a Spa Therapist to join their team. At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Hours Available:
- Permanent Full Time
- Permanent Part Time
- Casual Contract
Why Join Our Team?
There’s never been a more exciting time to become part of the Old Course Hotel. With a stunning transformation of our Kohler Waters Spa we’re offering an even more elevated and rejuvenating wellness experience. As we enhance our commitment to five-star service and guest wellbeing, you’ll have the opportunity to help shape unforgettable moments in a beautifully reimagined space. Whether through delivering our signature treatments, sharing expert product knowledge, or creating warm, welcoming guest interactions, your role will be essential in bringing our refreshed vision to life. We’re proud to be employer of choice – hiring for personality and nurturing potential. With comprehensive training on our treatments, clear pathways for career growth, and a supportive leadership team, you’ll be empowered to thrive at one of Scotland’s most iconic luxury destinations.
About the Role
Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our Kohler Waters Spa Operations Manager, we are looking for Spa Therapists to join our friendly and enthusiastic team.
Tasks
- Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.
- Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.
- To ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day.
- To ensure all equipment and utensils are appropriately sterilized.
- Liaising with our Spa Operations Manager and Spa Receptionist re scheduled treatments, changes and additions.
- Keep up to date with developments relating to product ranges and new treatments.
- Attending all relevant training courses.
- Assist guest in courteously providing accurate information, staying with guest throughout the treatment and promoting appropriate retail products or additional services.
- Providing excellent customer service to all guests, always displaying a high level.
- Sharing knowledge of all resort facilities, services and policies.
Requirements
Qualifications, qualities and experience required:
- Level 3 NVQ qualified Therapist with a passion for exceptional customer service.
- Ideally, you will have experience within a similar role.
- ITEC/BABTAC/CIDESCO; however, these are not essential as full training will be given.
- Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essential for this role.
Benefits
Remuneration: £13.20 per hour PLUS Commission on Treatments and Retail Sales. More information on commission provided at interview stage.
PLUS A Range of Benefits:
- Free meals and drinks in our complimentary staff canteen.
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course.
- Wider group discounts within Kohler group.
- Free access to our on-site Kohler Waters Fitness including fully equipped gym, 20-metre pool, sauna and hot tub.
- Free access to mortgage advice.
- Cycle2Work.
- 24/7 access to the Employee Assistance Programme.
Ready to take the next step in your career? Submit your up-to-date CV. Your application will be sent directly to the team at The Old Course Hotel, who will contact you personally should you be selected to progress to the next stage.
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
In the heart of historic St Andrews, overlooking the legendary golf course and the stunning Fife coast, the Old Course Hotel is recognised as one of Europe’s leading luxury hotels. Home to world-class golf, the award-winning Kohler Waters Spa, an array of beach & leisure activities, and celebrated restaurants & bars, this is a destination for active wellbeing and indulgent good times.
Spa Therapist - Luxury Resort Scotland in Saint Andrews employer: Spa Elite
Contact Detail:
Spa Elite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Luxury Resort Scotland in Saint Andrews
✨Tip Number 1
Get to know the Old Course Hotel and its Kohler Waters Spa inside out! Familiarise yourself with their treatments, products, and overall vibe. This way, when you chat with the team, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role at the hotel. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and spa treatments. Think of examples from your past experiences that highlight your skills and how you can contribute to creating those unforgettable guest moments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets directly to the hiring team. Plus, it shows you’re serious about joining their fantastic crew at the Old Course Hotel.
We think you need these skills to ace Spa Therapist - Luxury Resort Scotland in Saint Andrews
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for spa therapy shine through! We want to see how much you care about providing exceptional customer service and creating memorable experiences for guests.
Tailor Your CV: Make sure your CV is tailored to the Spa Therapist role. Highlight any relevant experience and qualifications, especially your Level 3 NVQ or similar. We love seeing how your background aligns with our commitment to five-star service!
Be Personable: Remember, we’re hiring for personality! Use a friendly tone in your application to show us that you’re not just qualified, but also a great fit for our team. A warm, welcoming vibe goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets directly to us at The Old Course Hotel. We can’t wait to hear from you and hopefully welcome you to our team!
How to prepare for a job interview at Spa Elite
✨Know Your Treatments
Make sure you’re well-versed in the treatments offered at the Kohler Waters Spa. Familiarise yourself with the signature treatments and any new offerings. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you went above and beyond for a guest. Think about how you can create memorable moments for guests and be ready to share those ideas.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. Consider wearing smart attire that reflects the luxury of the Old Course Hotel while ensuring you feel comfortable and confident.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.