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- Tasks: Deliver exceptional beauty treatments and create memorable guest experiences.
- Company: Join the award-winning Old Course Hotel, a luxury destination in St Andrews.
- Benefits: Earn £13.20 per hour plus commission, enjoy free meals, discounts, and wellness access.
- Why this job: Be part of a stunning spa transformation and shape unforgettable moments for guests.
- Qualifications: Level 3 NVQ qualified or willing to learn, with a passion for customer service.
- Other info: Dynamic team environment with comprehensive training and career growth opportunities.
The predicted salary is between 11 - 16 £ per hour.
Old Course Hotel – St Andrews now has an opening for a Spa Therapist to join their team. At the heart of the world's greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Hours Available:
- Permanent Full Time
- Permanent Part Time
- Casual Contract
Why Join Our Team?
There’s never been a more exciting time to become part of the Old Course Hotel. With a stunning transformation of our Kohler Waters Spa we’re offering an even more elevated and rejuvenating wellness experience. As we enhance our commitment to five-star service and guest wellbeing, you’ll have the opportunity to help shape unforgettable moments in a beautifully reimagined space. Whether through delivering our signature treatments, sharing expert product knowledge, or creating warm, welcoming guest interactions, your role will be essential in bringing our refreshed vision to life. We’re proud to be employer of choice – hiring for personality and nurturing potential. With comprehensive training on our treatments, clear pathways for career growth, and a supportive leadership team, you’ll be empowered to thrive at one of Scotland’s most iconic luxury destinations.
About the Role
Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our Kohler Waters Spa Operations Manager, we are looking for Spa Therapists to join our friendly and enthusiastic team.
Tasks
- Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.
- Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.
- To ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day.
- To ensure all equipment and utensils are appropriately sterilized.
- Liaising with our Spa Operations Manager and Spa Receptionist re scheduled treatments, changes and additions.
- Keep up to date with developments relating to product ranges and new treatments.
- Attending all relevant training courses.
- Assist guest in courteously providing accurate information, staying with guest throughout the treatment and promoting appropriate retail products or additional services.
- Providing excellent customer service to all guests, always displaying a high level.
- Sharing knowledge of all resort facilities, services and policies.
Requirements
Qualifications, qualities and experience required:
- Level 3 NVQ qualified Therapist with a passion for exceptional customer service.
- Ideally, you will have experience within a similar role.
- ITEC/BABTAC/CIDESCO; however, these are not essential as full training will be given.
- Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essential for this role.
Benefits
Remuneration:
- £13.20 per hour PLUS Commission on Treatments and Retail Sales.
- More information on commission provided at interview stage.
- PLUS A Range of Benefits:
- Free meals and drinks in our complimentary staff canteen.
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course.
- Wider group discounts within Kohler group.
- Free access to our on-site Kohler Waters Fitness including fully equipped gym, 20-metre pool, sauna and hot tub.
- Free access to mortgage advice.
- Cycle2Work.
- 24/7 access to the Employee Assistance Programme.
Ready to take the next step in your career? Submit your up-to-date CV. Your application will be sent directly to the team at The Old Course Hotel, who will contact you personally should you be selected to progress to the next stage. The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
In the heart of historic St Andrews, overlooking the legendary golf course and the stunning Fife coast, the Old Course Hotel is recognised as one of Europe’s leading luxury hotels. Home to world-class golf, the award-winning Kohler Waters Spa, an array of beach & leisure activities, and celebrated restaurants & bars, this is a destination for active wellbeing and indulgent good times.
Spa Therapist in Saint Andrews employer: Spa Elite
Contact Detail:
Spa Elite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in Saint Andrews
✨Tip Number 1
Get to know the Old Course Hotel and its Kohler Waters Spa inside out! Familiarise yourself with their treatments and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to contribute to their five-star service.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on what it’s really like to work there. They might share tips that could give you an edge in your application process.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and spa treatments. Think about how you can showcase your passion for wellbeing and your ability to create memorable guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets directly to the team at The Old Course Hotel. Plus, it shows you’re keen on being part of their amazing team!
We think you need these skills to ace Spa Therapist in Saint Andrews
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Spa Therapist role. Highlight any relevant qualifications, especially your Level 3 NVQ, and showcase your passion for customer service.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re excited about joining the Old Course Hotel team. Share your enthusiasm for wellness and how you can contribute to creating unforgettable guest experiences.
Showcase Your Attention to Detail: In your application, mention specific examples of how you've maintained high standards in previous roles. This is crucial for ensuring cleanliness and hygiene in our treatment rooms, which we take very seriously.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, your CV will go straight to our team, and we can get in touch with you personally if you’re selected to move forward!
How to prepare for a job interview at Spa Elite
✨Know Your Treatments
Make sure you’re well-versed in the treatments offered at Kohler Waters Spa. Familiarise yourself with the signature treatments and any new products they use. This will not only show your enthusiasm but also your commitment to providing exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. The Old Course Hotel values personalised guest experiences, so be ready to discuss how you can create memorable moments for guests during their treatments.
✨Emphasise Teamwork
As a Spa Therapist, you'll be part of a team. Highlight your ability to work collaboratively with others, whether it’s liaising with the Spa Operations Manager or supporting your colleagues. Share specific instances where teamwork led to a successful outcome.
✨Ask Thoughtful Questions
Prepare some insightful questions about the spa's vision and future developments. This shows your genuine interest in the role and helps you understand how you can contribute to the team’s goals. It’s a great way to engage with the interviewers!
