Spa Therapist in London

Hamilton Princess & Beach Club now has an exciting opening for a Spa Therapist to join their spa team. For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda's luxury travellers.

Here at the iconic "Pink Palace", we embrace the spirit of being unique, passionate, and pleasant, while keen on turning moments into memories for our guests – the Fairmont way.

Tasks

Summary of Responsibilities:

• Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues.
• Demonstrate Fairmont core values in all interactions.
• Provide an exceptional guest service experience by performing massage and body treatments in minimum modalities of Swedish, Aromatherapy, Deep Tissue, Hot Stone, Body Scrub and Body Wrap in a professional and engaging manner.
• Perform skin care treatments utilising facial machinery.
• Perform depilatory waxing services.
• Perform nail services including natural nail spa manicure, spa pedicure and gel nail services.
• Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working condition.
• Generate sales by recommending and/or up-selling products and services.
• Resolve guest concerns promptly and efficiently, follow correct documentation procedures and ensure managers and relevant departments are notified in a timely manner.
• Follow and ensure compliance with all corporate, hotel, departmental and safety policies and procedures.
• Participate in hotel committees.
• Participate in special projects, events and promotions as required.
• Strict adherence to all Health & Safety training, guidelines and work practices established by Accor, local government, international bodies including the World Health Organisation (WHO) and Center for Disease Control (CDC).
• Perform any other duties, tasks, and assignments within your department as required.

Requirements

Qualifications and Skills Required:

• Esthetician/Cosmetology License and/or a Diploma in Beauty or Spa Therapy is required.
• At least 2 years' experience in massage and spa therapies in a luxury hotel environment is strongly preferred.
• Current First Aid and CPR certification is strongly preferred.
• Proven ability to focus attention on guests needs, remaining calm and courteous at all times.
• Energetic with excellent interpersonal and communication skills.
• Excellent organisational skills with ability to prioritise and multi-task.
• Proven ability to work in a demanding fast paced environment.
• Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment.
• Strong work ethic, highly responsible, reliable and the ability to work extended hours including evenings, public holidays and weekends is required.

Benefits

Full package details will be discussed at the application/interview stage.

APPLY NOW FOR YOUR NEXT CAREER MOVE. Please submit your application along with your most recent CV. Your CV profile will be sent directly to the Hamilton Princess & Beach Club, where the team will review your details and contact you directly if they wish to proceed to the next stage.