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- Tasks: Lead and inspire a team of therapists while delivering exceptional spa experiences.
- Company: Join the luxury team at Hamilton Princess & Beach Club in beautiful Bermuda.
- Benefits: Competitive salary, wellness perks, and a stunning work environment.
- Other info: Opportunity for personal growth in a vibrant, luxury setting.
- Why this job: Be part of a prestigious resort and elevate guest experiences in paradise.
- Qualifications: Experience in spa therapy and strong leadership skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Hamilton Princess & Beach Club in Bermuda has an exciting opening for a Lead Spa Therapist to join their spa team. For more than a century, Hamilton Princess & Beach Club is Bermuda’s only luxury urban resort. Our world-class accommodations, modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travellers, as well as our magical team of colleagues.
Summary of Responsibilities
- Reporting to the Spa Operations Manager, responsibilities and essential job functions include, but are not limited to, the following:
- Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues.
- Demonstrate Fairmont core values in all interactions.
- Ensure an exceptional guest experience by supervising, motivating, leading, coaching and managing all aspects of therapist team members.
- Facilitate training on product knowledge, protocols and treatment practices as needed to ensure an exceptional guest experience.
- Train and assess LQA treatment standards ensuring all standards are in place and executed at all times.
- Conduct daily briefings, weekly/monthly departmental communications meetings in a positive, motivating manner.
- Management of skin care and consumables inventory to budget, maintaining adequate par levels.
- Generate sales driving therapists recommending and/or up-selling products and services.
- Preparing and presenting monthly reports on therapist KPI’s.
- Conduct therapist performance appraisals in a timely manner.
- Practice “Management by Walking Around” (MBWA) by providing leadership, being accessible and visible, and inspecting the cleanliness and maintenance of the facility.
- Ensure all health department standards are upheld with daily inspections of treatment rooms.
- Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working condition.
- Resolve guest concerns in a prompt and efficient manner.
Lead Spa Therapist - Opportunity in Bermuda in London employer: Spa Elite
Contact Detail:
Spa Elite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Spa Therapist - Opportunity in Bermuda in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, offer to do a trial session or demonstration of your therapy techniques. This gives potential employers a taste of what you bring to the table and helps you stand out.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to the Hamilton Princess & Beach Club and express your interest in the Lead Spa Therapist position. A personal touch can go a long way!
✨Tip Number 4
Keep it professional but friendly! When you get an interview, remember to showcase your personality along with your qualifications. They want to see how you’ll fit into their magical team, so let your passion shine through!
We think you need these skills to ace Lead Spa Therapist - Opportunity in Bermuda in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through. We want to see how much you love what you do and how that passion translates into exceptional guest experiences.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Lead Spa Therapist role. We’re looking for specific examples of your leadership and training abilities, so don’t hold back!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to maintain professionalism in your written application. Use clear language and structure your thoughts well, as this reflects your communication skills.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Hamilton Princess & Beach Club!
How to prepare for a job interview at Spa Elite
✨Know Your Spa Treatments
Make sure you’re well-versed in the various treatments and products offered at the Hamilton Princess & Beach Club. Brush up on your knowledge of skincare, massage techniques, and any unique offerings they have. This will not only show your expertise but also your genuine interest in providing an exceptional guest experience.
✨Showcase Your Leadership Skills
As a Lead Spa Therapist, you'll be expected to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your coaching abilities and how you’ve contributed to a positive work environment.
✨Emphasise Guest Service Excellence
The role requires a strong focus on guest service. Be ready to discuss how you’ve gone above and beyond for guests in previous roles. Share specific stories that demonstrate your proactive approach to ensuring a memorable experience for clients.
✨Prepare for Practical Assessments
You might be asked to demonstrate your skills during the interview. Practise your techniques and be prepared to discuss your approach to maintaining hygiene and safety standards. Showing confidence in your practical abilities can set you apart from other candidates.