Spa Manager - Isle of Man in Douglas

A fantastic opportunity has arisen for an experienced Spa Manager to join Comis Hotel & Golf Resort. Our hotel is a peaceful haven offering panoramic views, elegant interiors, and a relaxing, nature-inspired ambience – the perfect setting for wellness and indulgence. We are seeking a dynamic and commercially minded Spa Manager to lead our spa operation and elevate guest experience. This is a dual-function role, combining strategic oversight with hands-on delivery: approximately 50% of the role will involve providing treatments, with the remainder focused on leadership, guest service, and day-to-day operational management.

You will lead a small team of therapists and oversee a busy treatment-room operation, ensuring exceptional standards of service, performance, and compliance at all times.

• Lead, inspire, and manage the spa team to deliver consistently high standards of guest care.
• Deliver spa treatments to a professional and high technical standard.
• Oversee daily operations including bookings, scheduling, rota planning, and guest experience management.
• Monitor and achieve retail, treatment, and revenue targets, controlling costs and key performance indicators.
• Maintain exceptional standards of cleanliness, safety, and presentation across the spa.
• Work closely with the Hotel Manager and wider hotel teams to ensure a seamless guest journey.
• Manage and develop the spa’s social media presence, promoting services, offers, and brand visibility.
• Ensure full compliance with health & safety and company policies at all times.

• Qualified Spa Therapist / Manager (NVQ Level 3 or equivalent essential).
• Proven experience in a supervisory or management role within a spa or wellness environment.
• Strong practical treatment skills with a genuine passion for wellness and guest care.
• Highly hands‑on, self‑motivated, and operationally focused.
• Excellent communication skills, both face-to-face and in written correspondence.
• Commercially aware, with experience managing budgets, targets, and costs.
• Organised, proactive, and capable of motivating and developing a small team.
• Computer literate and confident using booking and scheduling systems.
• Flexible to work weekends and variable hours as required by the business.
• High attention to detail and quality standards.
• Knowledge of Elemis products is desirable but not essential.
• Must be eligible to work in the Isle of Man.

• Competitive salary and benefits package, reflective of experience and qualifications.
• Staff benefits, including hotel discounts, duty meals, uniform, service charge participation, birthday voucher, employee recognition schemes, and free onsite parking.
• A supportive, professional, and friendly working environment.
• Opportunities for training, development, and long‑term career progression.
• Full relocation assistance.
• The chance to work in a stunning resort location as part of a growing and ambitious organisation.