At a Glance
- Tasks: Deliver exceptional beauty treatments and create memorable guest experiences.
- Company: Join the award-winning Old Course Hotel, a luxury destination in St Andrews.
- Benefits: Enjoy competitive pay, free meals, discounts, and access to fitness facilities.
- Why this job: Be part of a stunning spa transformation and shape unforgettable wellness moments.
- Qualifications: Level 3 NVQ qualified with a passion for customer service; training provided.
- Other info: Dynamic team environment with clear career growth opportunities.
The predicted salary is between 11 - 16 £ per hour.
Old Course Hotel – St Andrews now has an opening for a Spa Therapist to join their team. At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team? There’s never been a more exciting time to become part of the Old Course Hotel. With a stunning transformation of our Kohler Waters Spa we’re offering an even more elevated and rejuvenating wellness experience. As we enhance our commitment to five-star service and guest wellbeing, you’ll have the opportunity to help shape unforgettable moments in a beautifully reimagined space. Whether through delivering our signature treatments, sharing expert product knowledge, or creating warm, welcoming guest interactions, your role will be essential in bringing our refreshed vision to life. We’re proud to be employer of choice – hiring for personality and nurturing potential. With comprehensive training on our treatments, clear pathways for career growth, and a supportive leadership team, you’ll be empowered to thrive at one of Scotland’s most iconic luxury destinations.
About the Role Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our Kohler Waters Spa Operations Manager, we are looking for Spa Therapists to join our friendly and enthusiastic team.
Qualifications, qualities and experience required:
- Level 3 NVQ qualified Therapist with a passion for exceptional customer service.
- Ideally, you will have experience within a similar role.
- ITEC/BABTAC/CIDESCO; however, these are not essential as full training will be given.
- Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essential for this role.
Your responsibilities will include:
- Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.
- Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.
- To ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day.
- To ensure all equipment and utensils are appropriately sterilized.
- Liaising with our Spa Operations Manager and Spa Receptionist re scheduled treatments, changes and additions.
- Keep up to date with developments relating to product ranges and new treatments.
- Attending all relevant training courses.
- Assist guest in courteously providing accurate information, staying with guest throughout the treatment and promoting appropriate retail products or additional services.
- Providing excellent customer service to all guests, always displaying a high level.
- Sharing knowledge of all resort facilities, services and policies.
Hours Available:
- Permanent Full Time
- Permanent Part Time
- Casual Contract
Remuneration:
£13.20 per hour + commission on treatments and retail sales. More information on commission provided upon application.
Benefits:
- Free meals and drinks in our complimentary staff canteen.
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course.
- Wider group discounts within Kohler group.
- Free access to our on-site Kohler Waters Fitness including fully equipped gym, 20-metre pool, sauna and hot tub.
- Free access to mortgage advice.
- Cycle2Work.
- 24/7 access to the Employee Assistance Programme.
Ready to take the next step in your career? Click “Apply for Job” to submit your up-to-date CV. Your application will be sent directly to the team at The Old Course Hotel, who will contact you personally should you be selected to progress to the next stage. The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Spa Therapist – One of Europe’s Leading Luxury Hotels employer: Spa Elite Recruitment
Contact Detail:
Spa Elite Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist – One of Europe’s Leading Luxury Hotels
✨Tip Number 1
Get to know the Old Course Hotel and its Kohler Waters Spa inside out. Familiarise yourself with their treatments, ethos, and what makes them stand out in the luxury market. This knowledge will help you shine during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where you might meet someone from the hotel. A friendly chat can go a long way in making a memorable impression and could even lead to a referral.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and spa treatments. Think about how you can demonstrate your passion for wellness and exceptional service. We want to see your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets directly to the hiring team. Plus, it shows you’re keen and ready to take the next step in your career at one of Scotland’s most iconic luxury destinations.
We think you need these skills to ace Spa Therapist – One of Europe’s Leading Luxury Hotels
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for exceptional customer service shine through. We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or examples that highlight your enthusiasm.
Tailor Your CV: Make sure your CV is tailored specifically for the Spa Therapist role. Highlight your qualifications, such as your Level 3 NVQ, and any experience in similar roles. We love seeing how your skills align with what we’re looking for!
Be Personable: Remember, we’re hiring for personality! Use a friendly tone in your application to show us who you are. A warm and welcoming vibe can go a long way in making a great first impression.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets directly to our team at The Old Course Hotel. Plus, it shows you’re keen on joining us at this iconic luxury destination.
How to prepare for a job interview at Spa Elite Recruitment
✨Know Your Treatments
Familiarise yourself with the specific treatments offered at the Kohler Waters Spa. Be ready to discuss your experience with similar treatments and how you can contribute to delivering exceptional service. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. The Old Course Hotel values personalised guest experiences, so highlight moments where you went above and beyond to ensure a guest's satisfaction.
✨Emphasise Teamwork and Individuality
Since the role requires both teamwork and individual performance, think of instances where you've successfully collaborated with others as well as times when you took initiative on your own. This balance is crucial for fitting into their friendly and enthusiastic team.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa's vision, training opportunities, and team dynamics. This not only shows your genuine interest in the position but also helps you assess if the hotel aligns with your career goals and values.