At a Glance
- Tasks: Deliver luxurious treatments and create personalised experiences for guests.
- Company: Join the vibrant Hotel Indigo & K West Spa in Shepherd’s Bush.
- Benefits: Enjoy competitive salary, discounts, and career development opportunities.
- Other info: Flexible hours and a supportive team culture await you.
- Why this job: Make a real impact on guests' wellbeing in a luxury spa environment.
- Qualifications: Spa therapy qualification and experience in a luxury setting required.
The predicted salary is between 30000 - 30000 £ per year.
Spa Therapist opportunity at Hotel Indigo & K West Spa Shepherd’s Bush. Our Spa & Wellbeing sanctuary is designed as a place of restoration, connection, and indulgence. As a Spa Therapist, you’ll combine expert technique with genuine hospitality, creating personalised experiences that leave every guest feeling renewed, cared for, and inspired. If you are passionate about wellbeing, take pride in your craft, and believe that true luxury lies in thoughtful, individual service, we’d love to hear your story. We are looking for therapists on a full-time or casual basis.
Inspired by the creativity and individuality of Shepherd’s Bush, Hotel Indigo celebrates authentic experiences and meaningful connections. Within our luxury Spa & Wellbeing offering, we create a tranquil retreat where guests and members can escape the pace of the city and reconnect with themselves. Every treatment, every conversation, and every detail contributes to that journey, and our therapists are at the very heart of it.
Here’s what you can look forward to as our Spa Therapist:
- Full-time – Annual Salary: £30,000
- Commission on retail and service
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- IHG Employee rate across 6000 hotels globally
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to a Healthcare Cashplan
- Interest-free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- Career development programmes and training opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
Casual – £14.42 hourly rate + only core benefits
A Day in Your Neighbourhood
- Deliver exceptional treatments – Perform luxurious face and body treatments, massages, facials, and wellbeing rituals with confidence, care, and impeccable attention to detail.
- Create personalised experiences – Take time to understand every guest’s needs, tailoring consultations and recommendations to create truly memorable moments.
- Share your expertise – Recommend retail products, treatments, and wellbeing experiences that enhance the guest journey while supporting commercial success.
- Maintain a sanctuary of calm – Ensure treatment rooms are beautifully presented, fully stocked, and maintained to the highest standards throughout the day.
- Work as one team – Collaborate closely with Spa Reception and fellow therapists to deliver a seamless experience from arrival through to departure.
- Own the details – Keep consultation records, treatment notes, room checklists, and daily administration accurate and up to date.
- Go beyond expectations – Handle guest requests with warmth and professionalism, ensuring every interaction reflects the standards of a luxury wellbeing destination.
- Champion sustainability – Support environmentally conscious practices, reducing waste and embracing our commitment to responsible wellbeing.
What’s Your Story?
You’re passionate about helping people feel their best and committed to delivering service that feels both personal and exceptional. You’ll thrive in this role if you bring:
- A recognised spa therapy qualification (NVQ Level 3, CIBTAC, CIDESCO, VTCT or equivalent)
- Previous experience within a luxury spa, wellness, or premium hospitality environment
- Expertise in massage therapies, facials, and body treatments
- Strong retail and product recommendation skills
- Exceptional guest care and communication abilities
- Knowledge of health & safety, hygiene, and spa operating procedures
- A calm, polished, and professional presence
- Flexibility to work evenings, weekends, and holidays
- A genuine passion for wellbeing and continuous learning
At Hotel Indigo, we believe every guest interaction should feel personal, authentic, and memorable. As a Spa Therapist, you’ll do more than deliver treatments, you’ll create moments of connection, restoration, and care that stay with guests long after they leave. If you’re ready to bring your expertise, warmth, and passion for wellbeing to one of London’s newest luxury spa destinations, join Hotel Indigo & K West Spa Shepherd’s Bush and help us create extraordinary experiences, one treatment at a time.
HOW TO APPLY | Right to Work in the UK
Applicants must already have the legal right to live and work in the UK, as this role does not offer visa sponsorship. Once your application is submitted, your details will be reviewed by the Hotel Indigo & K West Spa Shepherd’s Bush hiring team, who will reach out to you directly if they would like to advance your application to the next stage. All applicants must have existing rights to work status in the UK.
Spa Therapist – Hotel Indigo & K West Spa Shepherd’s Bush in London employer: Spa Elite Recruitment
Argyll Holidays is an exceptional employer that prioritises the well-being and professional growth of its Spa Therapists. With a competitive salary, staff discounts across our beautiful holiday parks, and comprehensive training opportunities including Ishga product training, we foster a supportive and friendly team environment where your passion for wellness and beauty therapy can truly flourish. Join us in the stunning location of Argyll, where you can deliver high-quality treatments while enjoying a fulfilling work-life balance amidst breathtaking scenery.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist – Hotel Indigo & K West Spa Shepherd’s Bush in London
✨Get Involved in Wellness Communities
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✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Spa Elite Recruitment.
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We think you need these skills to ace Spa Therapist – Hotel Indigo & K West Spa Shepherd’s Bush in London
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Spa Elite Recruitment
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Spa Elite Recruitment's Values
Before the interview, dig deep into Spa Elite Recruitment's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
