At a Glance
- Tasks: Welcome guests, manage bookings, and promote spa treatments in a vibrant environment.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Enjoy discounts on stays, spa treatments, food, and health support for you and your family.
- Other info: Great career progression opportunities and unique training provided.
- Why this job: Be part of an award-winning team at a chic spa hotel with breathtaking views.
- Qualifications: Friendly personality; experience with spa systems is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
We have a superb opportunity for a Spa Receptionist to join the team. As Spa Receptionist, your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day-to-day spa reception duties. You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of spa reservation systems would be a distinct advantage, although not essential as full training will be given.
Who we are: Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
Welcome to the award-winning Salcombe Harbour Hotel & Spa, recognised as one of the most desirable waterside hotels in the UK and the premier address on the south coast. A multi-million pound refurbishment has created a chic new luxury spa hotel on the edge of Salcombe Estuary, complete with a coastal retreat spa, private cinema, waterside restaurant with wide outdoor terraces and dedicated wedding venue; all taking in the panoramic vista, overlooking one of the most dramatic coastlines in the UK.
Why not treat yourself with a spa day or an even more indulgent spa break, as you escape to our luxurious HarSPA. The hotel’s Jetty restaurant takes full advantage of its estuary location, with menus created by award winning Chef Alex Aitken and top local chefs delivering fresh and seasonal dishes. Unique to The Jetty is the restaurant’s Crustacean Bar, with the day’s fresh catch to choose from. With numerous outdoor terraces, enjoy al fresco dining at its most spectacular.
What’s in it for you:
- Discounted room rates for all Crew, across all Harbour Hotels
- 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- 25% discount on food and drink in our 16 buzzy bars and destination restaurants
- Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Group Life Cover
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with an opportunity for internal promotions within the group
- Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
Spa Receptionist in Salcombe employer: Spa and Leisure - Salcombe Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant work culture where service excellence is at the heart of everything we do. As a Spa Receptionist at the award-winning Salcombe Harbour Hotel & Spa, you will enjoy competitive salaries, generous discounts on spa treatments and dining, and excellent career progression opportunities within our prestigious hotel group, all while working in one of the most stunning coastal locations in the UK.
Contact Details:
Spa and Leisure - Salcombe Harbour Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist in Salcombe
✨Tip Number 1
Get to know the spa and its offerings inside out! Familiarise yourself with the treatments, products, and services we provide. This way, when you chat with potential employers, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your people skills! As a Spa Receptionist, you'll be the first point of contact for guests. Role-play with friends or family to nail that warm welcome and friendly vibe that we love at Harbour Hotels.
✨Tip Number 3
Network like a pro! Attend local events or join online groups related to hospitality and wellness. You never know who might have a lead on a job or can give you insider tips about working in a spa environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Harbour Hotels family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Spa Receptionist in Salcombe
Some tips for your application 🫡
Show Your Personality:As a Spa Receptionist, we want to see your friendly and outgoing personality shine through in your application. Don’t be afraid to let your passion for service excellence come across in your writing!
Tailor Your Application:Make sure to tailor your application specifically for the Spa Receptionist role. Highlight any relevant experience or skills, especially if you have knowledge of spa reservation systems, even if it’s just a little bit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Spa and Leisure - Salcombe Harbour Hotel
✨Know the Spa Inside Out
Before your interview, take some time to research the spa and its offerings. Familiarise yourself with the treatments, products, and any unique features of the HarSPA brand. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Off Your People Skills
As a Spa Receptionist, you'll be the first point of contact for guests. Practice showcasing your friendly and outgoing personality during the interview. Think of examples from past experiences where you've provided excellent customer service or resolved issues effectively.
✨Prepare for Role-Specific Questions
Anticipate questions related to booking systems and upselling techniques. Even if you lack experience with spa reservation systems, be ready to discuss how you would approach these tasks. Highlight any relevant skills from previous roles that could transfer well.
✨Dress the Part
First impressions matter! Dress smartly and in a way that reflects the luxury of the Harbour Hotels brand. A polished appearance will demonstrate your professionalism and understanding of the spa environment, making you stand out as a candidate.
