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- Tasks: Welcome guests, manage bookings, and promote spa treatments in a vibrant environment.
- Company: Join Harbour Hotels, a luxury brand with stunning locations and a focus on well-being.
- Benefits: Enjoy discounts on stays, treatments, food, and health support for you and your family.
- Other info: Great career growth opportunities and unique training to help you shine.
- Why this job: Be part of a dynamic team in a beautiful setting, enhancing guest experiences every day.
- Qualifications: Friendly personality; experience with spa systems is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
The role… We have a superb opportunity for a Spa Receptionist to join the team. As Spa Receptionist, your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day-to-day spa reception duties. You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of spa reservations systems would be a distinct advantage, although not essential as full training will be given.
Who we are… Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
What’s in it for you…
- Discounted room rates for all Crew, across all Harbour Hotels
- 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- 25% discount on food and drink in our 16 buzzy bars and destination restaurants
- Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Bespoke nutrition & fitness advice for all Crew
- Group Life Cover
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on‑job training and development with an opportunity for internal promotions within the group
- Meals included whilst on duty
- Competitive salary across all roles
- Sophisticated & unique uniforms designed for Harbour Hotels
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Spa Receptionist in Richmond employer: Spa and Leisure - Richmond Harbour Hotel
Contact Detail:
Spa and Leisure - Richmond Harbour Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist in Richmond
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels and their unique offerings. This will help you connect with the team and show that you're genuinely interested in being part of their spa experience.
✨Tip Number 2
Practice your people skills! As a Spa Receptionist, you'll be the face of the spa. Role-play common scenarios with friends or family to boost your confidence in welcoming guests and upselling treatments.
✨Tip Number 3
Dress to impress! Make sure you look the part when you arrive for your interview. A polished appearance shows that you take the role seriously and understand the importance of service excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Harbour Hotels family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Spa Receptionist in Richmond
Some tips for your application 🫡
Show Your Personality: As a Spa Receptionist, your friendly and outgoing nature is key! Make sure your CV and cover letter reflect your personality. We want to see the real you, so don’t be afraid to let your passion for service excellence shine through.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Highlight any relevant experience, especially if you've worked in hospitality or have knowledge of spa reservation systems. This will show us you’re a great fit!
Keep It Professional: While we love a bit of personality, remember to keep your application professional. Use clear language, check for typos, and ensure your CV is well-structured. A polished application shows us you care about the role and are serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter, and you’re good to go!
How to prepare for a job interview at Spa and Leisure - Richmond Harbour Hotel
✨Know the Spa Inside Out
Before your interview, take some time to research Harbour Hotels and their HarSPA brand. Familiarise yourself with their services, treatments, and unique offerings. This will not only show your genuine interest but also help you answer questions about how you can contribute to their service excellence.
✨Show Off Your People Skills
As a Spa Receptionist, you'll be the first point of contact for guests. Practice showcasing your friendly and outgoing personality during the interview. Think of examples from past experiences where you've provided excellent customer service or resolved issues effectively.
✨Prepare for Role-Specific Questions
Anticipate questions related to spa bookings, upselling treatments, and handling cash transactions. Brush up on any relevant experience you have, even if it’s from a different industry. Being able to relate your skills to the role will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or the spa's future plans. This shows that you're not just interested in the job, but also in being part of the Harbour Hotels family.