At a Glance
- Tasks: Welcome guests, manage bookings, and promote spa treatments in a vibrant environment.
- Company: Join Harbour Hotels, a luxury hotel collection in stunning locations.
- Benefits: Enjoy discounts on stays, spa treatments, food, and health support.
- Other info: Great career progression opportunities and unique training provided.
- Why this job: Be part of a dynamic team and enhance guest experiences in a luxurious setting.
- Qualifications: Friendly personality; experience with spa systems is a plus but not required.
The predicted salary is between 24000 - 36000 £ per year.
The role…
4 Shifts per week
Shift times: 6.30am-2pm & 1pm-8.30pm
We have a superb opportunity for a Spa Receptionist to join our fabulous friendly team.
As Spa Receptionist you will be on your feet! Your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day‑to‑day spa reception duties including spa cleaning.
You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of spa reservation systems would be a distinct advantage, although not essential as full training will be given.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy & own transport is a MUST!
Who we are…
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.
What’s in it for you…
Discounts
- Discounted room rates for all Crew, across all Harbour Hotels
- Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
- Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants
Health & Wellbeing
- Mental health and wellbeing support, for you and your immediate family
- 24/7 GP services, for you and your immediate family
- Full use of all the Gym & Spa Facilities
- 30 minute Complimentary Treatment every month.
- Group Life Cover
Reward & Recognition
- Group and hotel based incentive schemes
- Opportunity to attend our annual black tie Harbour Heroes awards
Development
- Excellent progression opportunities within Harbour Hotels
- Individual and bespoke career and progression pathways
- Unique on-the-job training and development with an opportunity for internal promotions within the group
The usual bits
- Meal available whilst on duty
- Sophisticated & unique uniforms designed for Harbour Hotels
- Staff Parking Available
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.
We look forward to hearing from you!
Spa Receptionist in Salcombe employer: Spa and Leisure - Harbour Beach Club
Harbour Hotels is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee wellbeing. With competitive salaries, generous discounts on spa treatments and dining, and robust health support for you and your family, we foster an environment where personal and professional growth is encouraged through bespoke training and clear career pathways. Join us in our stunning locations across the South and be part of a team that values recognition and rewards hard work.
Contact Details:
Spa and Leisure - Harbour Beach Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist in Salcombe
✨Tip Number 1
First things first, make sure you know the ins and outs of the spa industry. Brush up on your knowledge about spa treatments and products so you can chat confidently with guests. This will show that you're genuinely interested in the role and ready to upsell like a pro!
✨Tip Number 2
When you get the chance to meet the team or attend an interview, let your personality shine! Be friendly and approachable, just like you'd want a Spa Receptionist to be. Remember, they’re looking for someone who fits into their welcoming atmosphere.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get the inside scoop on what it’s like to work at Harbour Hotels. They might even give you some tips that could help you stand out during the hiring process.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Harbour Hotels family. Good luck, we believe in you!
We think you need these skills to ace Spa Receptionist in Salcombe
Some tips for your application 🫡
Show Your Personality:As a Spa Receptionist, your friendly and outgoing nature is key! Make sure your CV reflects your personality. Use a warm tone in your cover letter to show us how passionate you are about providing excellent service.
Tailor Your CV:Don’t just send the same CV for every job. Highlight any relevant experience you have in hospitality or customer service. If you've worked with spa reservation systems before, mention it! We love seeing how your background fits with our needs.
Be Clear and Concise:Keep your application straightforward. Use bullet points for your skills and experiences to make it easy for us to read. We appreciate clarity, so don’t overload us with unnecessary details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Spa and Leisure - Harbour Beach Club
✨Know the Spa Inside Out
Before your interview, take some time to research Harbour Hotels and their HarSPA brand. Familiarise yourself with the treatments and products they offer. This will not only show your genuine interest but also help you answer questions about upselling and guest interactions.
✨Show Off Your People Skills
As a Spa Receptionist, you'll be the first point of contact for guests. Practice showcasing your friendly and outgoing personality during the interview. Think of examples from past experiences where you've provided excellent customer service or resolved issues effectively.
✨Prepare for Common Questions
Anticipate questions related to handling bookings, managing cash, and dealing with difficult customers. Prepare specific scenarios that highlight your problem-solving skills and ability to work under pressure. This will demonstrate your readiness for the role.
✨Dress the Part
Since you'll be representing a luxury brand, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the spa's image and shows that you take the opportunity seriously. Plus, it’ll boost your confidence!
