At a Glance
- Tasks: Engage with communities, build relationships, and promote project activities.
- Company: Join a leading energy company committed to community engagement.
- Benefits: Enjoy 36 days leave, pension matching, and health benefits.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in local communities while advancing your career.
- Qualifications: Experience in community relations and strong communication skills required.
The predicted salary is between 44000 - 55000 £ per year.
Location: Edinburgh Park
Salary: £44,000 to £55,000
Overview
Help us create a better future, quicker.
Responsibilities
- Develop communication and community relations activities to support and promote project development and delivery programmes.
- Establish, build, develop and review relationships with key stakeholders in the community.
- Undertake presentations/discussions with community bodies.
- Organise and support events and proactive communication activities to ensure we are showcasing our activities and communicating our plans to relevant stakeholders (e.g. PR Video, community drop-in sessions, agricultural shows, gala days etc).
- Responsible for ensuring relevant information is developed and shared via correct medium to our community stakeholders.
- Prepare/draft responses for major projects enquiries/complaints from community/stakeholders.
- Work with Project teams and external parties to assess and minimise disruption through proactive communications and awareness-raising to ensure minimal customer complaints.
- Establish, maintain and develop relations with Energy Networks staff from across the business in particular SPD.
- Responsible for ensuring SPT Community Tracker (enquiries and complaints) is updated, provide and manage relevant data for SPT KPI scorecard.
- Preparation of articles (associated with major projects) for internal & external channels and publications – including media, social media, video content etc.
- Responsible for promoting and updating project websites, internal & external web platforms.
- Respond to situations requiring a community input i.e. storms/emergencies communicating with parties as directed.
- Input to project reviews to ensure lessons learned identified and implemented.
- Oversee the proactive establishment/continuation of positive long-term relationships with local communities around key areas of transmission network.
Qualifications
- Experience in community relations related roles.
- Strong communications and engagement experience, in communities.
- Experience in developing and maintaining internal and external stakeholder networks.
- Proven experience of working in a project-related environment.
- Ability to communicate and present information effectively at all levels both verbally and written to internal and external stakeholders.
- Problem-solving skills – ability to provide sound logical solutions to issues.
- Ability to negotiate with multiple parties and develop satisfactory outcomes.
- Ability to diffuse potential conflict situations with members of the public.
- Appreciation of the key business drivers and the aims of SPT business and how community activities complement and contribute to these aims.
- Understanding of key business drivers and the external context in which SP is operating.
- Produce management reports and statistics as directed.
- Capability to manage and influence challenging discussions/situations at all levels.
- Ability to manage competing priorities using sound judgement to determine options and solutions.
- Health and safety knowledge and awareness.
- In broad terms possess knowledge of Net Zero goals – network requirements/implications and resulting impact on communities.
- Full UK driver’s licence.
Benefits
- Pension scheme – company matches up to 10%.
- 36 days annual leave.
- Holiday purchase.
- Share schemes.
- Payroll giving and charity matched funding.
- Technology vouchers.
- Electric vehicle scheme.
- Cycle to work scheme and public transport season ticket loans.
- Healthcare benefit options including dental insurance, private medical insurance, health cash plan and annual health assessments.
- Life assurance (4x salary).
- Access to Savesmart financial wellbeing support.
- Discounts on shopping, leisure, restaurants and gym, and unique employee deals on travel insurance and more.
IMPORTANT: Advert will close at 23:59 GMT the day before Job Posting End Date below June-2-2026.
Email for support: careers@scottishpower.com.
Community Liaison Officer employer: SP TRANSMISSION PLC
At Scottish Power, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Edinburgh Park. Our Community Liaison Officer role not only provides competitive salaries and extensive benefits, including generous annual leave and a robust pension scheme, but also fosters professional growth through meaningful community engagement and collaboration with key stakeholders. Join us to make a tangible impact while enjoying unique perks like technology vouchers and discounts on leisure activities.
StudySmarter Expert Advice🤫
We think this is how you could land Community Liaison Officer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the community. Attend local events, engage on social media, and don’t be shy about reaching out to potential stakeholders. Building those relationships can really set you apart.
✨Tip Number 2
Showcase your communication skills! Whether it’s through presentations or casual chats, practice articulating your ideas clearly. Remember, as a Community Liaison Officer, your ability to convey information effectively is key to success.
✨Tip Number 3
Be proactive! Don’t wait for opportunities to come to you. Create your own by organising community events or discussions. This not only demonstrates your initiative but also helps you build a solid reputation within the community.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly through our platform. It’s the best way to ensure we get all your details and can consider you for the role.
We think you need these skills to ace Community Liaison Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Community Liaison Officer role. Highlight your experience in community relations and stakeholder engagement, as these are key aspects of the job. We want to see how your skills align with our mission!
Showcase Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your verbal and written skills in your application. Use clear, concise language and provide examples of how you've effectively communicated with communities or stakeholders in the past.
Highlight Problem-Solving Abilities:We love candidates who can think on their feet! Include examples in your application that showcase your problem-solving skills, especially in community-related situations. This will show us that you can handle challenges with ease.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SP TRANSMISSION PLC
✨Know Your Community
Before the interview, take some time to research the community you'll be working with. Understand their needs, concerns, and any recent developments. This will help you demonstrate your commitment to building relationships and addressing community issues effectively.
✨Showcase Your Communication Skills
As a Community Liaison Officer, strong communication is key. Prepare examples of how you've successfully engaged with stakeholders in the past. Be ready to discuss your approach to presentations and how you handle difficult conversations or complaints.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and conflict resolution skills. Think of specific situations where you had to negotiate or diffuse tension within a community. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Project Experience
Since this role involves working on project-related activities, be prepared to discuss your experience in managing projects. Talk about how you've collaborated with teams and external parties to ensure smooth communication and minimal disruption during project delivery.
