ScottishPower is seeking a Customer Service and Vulnerability Lead to shape and deliver training across our customer service teams. Based in Glasgow or Wirral with hybrid working, you will design programmes, mentor staff and drive improvements in customer experience.
You will collaborate with SP Energy Networks managers and travel as needed to support onboarding and evolving business processes.
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Customer Experience & Vulnerability Training Lead in Prenton employer: SP POWER SYSTEMS LTD
SP Energy Networks is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Cambuslang. With a strong commitment to employee development, you will have access to numerous growth opportunities while enjoying the flexibility of hybrid working arrangements and a competitive benefits package that supports your well-being and work-life balance.