At a Glance
- Tasks: Lead emergency planning and develop strategies to reconnect millions of customers during outages.
- Company: Join ScottishPower, a leader in the energy sector with a commitment to innovation.
- Benefits: Earn up to £103,000 plus bonuses, private healthcare, and a monthly car allowance.
- Other info: Dynamic role with opportunities for professional growth and industry influence.
- Why this job: Make a real difference in customer service and network reliability while leading a skilled team.
- Qualifications: Proven leadership in control, support, and quality management within high-pressure environments.
The predicted salary is between 103000 - 103000 £ per year.
Location: Prenton
Salary: Up to £103,000 per year, with a 30% annual bonus (performance related), private healthcare (family), and a monthly car allowance.
Key Responsibilities
- Lead emergency planning and business continuity for the Control Room to ensure preparedness during high‑risk network events and national power outages.
- Develop and drive restoration strategies to reconnect over 2 million customers after a total GB shutdown.
- Collaborate with government bodies, regulators, and industry leaders to represent ScottishPower in national forums.
- Oversee quality assurance across the OCC team, ensuring accurate data and system integrity.
- Guide Control, Support and Quality teams in planning and performance management.
- Manage real‑time system interfaces to maintain compliance and operational readiness.
- Coach and develop a skilled engineering team, fostering a culture of excellence and innovation.
- Champion change to boost customer service and productivity across the network.
Qualifications
Head of Control, Support & Quality employer: SP POWER SYSTEMS LTD
ScottishPower is an exceptional employer, offering a dynamic work environment in Prenton where innovation and excellence are at the forefront. With competitive salaries, generous bonuses, and comprehensive benefits including private healthcare and a monthly car allowance, employees are well-supported both personally and professionally. The company fosters a culture of growth, encouraging continuous development and collaboration with industry leaders, making it an ideal place for those seeking meaningful and rewarding careers in the energy sector.
