Infrastructure & Security Analyst in Watford

24 days holiday (increasing to 26 days in accordance with policy)

Non-Contractual Leave – 3 Days for Christmas Shutdown

Bonus – (in accordance with policy and to qualify, people must be employed with the firm as at 1 April for the relevant financial year to which it is applied).

BUPA Private Health

Employee Assistance Programme

Income Protection Scheme

The Infrastructure & Security Analyst provides hands on technical leadership across EMW’s infrastructure and cyber security environment. The role ensures that systems are stable, secure, and scalable while supporting the firm’s transition toward a cloud first and governance led operating model.

The successful candidate will take ownership of the day to day health of the firm’s infrastructure, including servers, networks, endpoints, Microsoft 365, Azure and security tooling. They will be responsible for the effective operation of core security controls and will act as a senior technical escalation point for the Helpdesk team.

The role combines business as usual operational responsibility with active involvement in IT projects and continuous improvement initiatives, ensuring that EMW’s technology environment remains robust, compliant, and fit for future growth.

• Strong experience in infrastructure support or systems administration
• Good working knowledge of Microsoft 365, Azure AD, Intune and Windows environments
• Understanding of cyber security fundamentals including MFA, endpoint protection, patching and access control
• Experience of monitoring system performance, availability and capacity
• Good analytical thinking and problem-solving ability
• Knowledge of backup, disaster recovery and business continuity processes
• Structured and methodical approach with strong documentation skills
• Ability to communicate clearly with both technical and non-technical users
• Ability to work under pressure and to tight deadlines
• A strong ability to manage projects and multi-task with good prioritisation skills
• Experience working in environments with formal change control and governance processes
• A good team player able to fit into a friendly and busy team
• Ability to work unsupervised and ensuring confidentiality is always maintained
• A full clean UK driving license
• Experience in a professional services or legal environment
• Exposure to Cyber Essentials, ISO27001 or similar security frameworks
• Basic scripting or automation experience, for example PowerShell
• Familiarity with disaster recovery testing and monitoring tools
• Experience supporting cloud optimisation or infrastructure modernisation projects

• Take ownership of the day to day health and stability of EMW’s infrastructure and cloud environments
• Support and maintain core infrastructure including servers, networks, storage and endpoints
• Administer Microsoft 365, Azure AD, Intune and endpoint management platforms
• Monitor system performance, availability and capacity, proactively identifying and resolving issues
• Implement system upgrades, patches and configuration changes as and when this is required
• Assist the IT Manager with backup, disaster recovery and business continuity planning
• Operate and maintain core cyber security controls including MFA, endpoint protection, patching and privileged access
• Monitor security alerts and suspicious activity, and support incident investigation and response activities
• Perform vulnerability assessments and assist the IT Manager with any pro-active remedial action and support
• Assist the IT Manager with security audits, compliance initiatives and undertaking any risk assessments as and when required
• Maintain security documentation, policies and audit evidence
• Provide guidance and training to all of our people on secure technology use
• Support Cyber Essentials and ISO27001 related activities under the direction of the IT Manager
• Act as a senior escalation point for the IT Helpdesk Supervisor and Analysts
• Coach and support the IT Helpdesk team on infrastructure and security best practice
• Work with third party suppliers and managed service partners to resolve infrastructure and security issues
• Support IT projects including cloud optimisation, network upgrades and system migrations
• Act as technical lead for infrastructure and security workstreams within IT projects
• Contribute to technical design, testing and rollout activities
• Identify opportunities for automation, standardisation and risk reduction
• Keep knowledge up to date on emerging threats and infrastructure best practices
• Any other task that is required by your manager.

The successful candidate will be a hands on technical specialist who enjoys taking ownership of infrastructure and security environments. They will be proactive, organised and comfortable working in a regulated, professional services environment.

They will have a strong sense of accountability for system stability and security, combined with the ability to think strategically and contribute to longer term improvements. They will be confident working with both technical teams and non technical stakeholders, and will be motivated by helping the firm move toward a more mature, cloud focused and governance led technology operation.

The firm is an Equal Opportunities Employer and is committed to the implementation and maintenance of employment and recruitment practices which will ensure that no potential or current employee or trainee, is treated less favourably on the grounds of age, disability, gender, marital status, race, religion, nationality, colour, pregnancy and maternity or any other aspects unrelated to their current and potential skills, aptitudes and abilities.

At EMW, we value building strong and collaborative relationships when it comes to recruitment. To keep things simple and clear, we work exclusively with a trusted selection of recruitment agencies that are part of our Preferred Supplier List (PSL) and with whom we have agreed terms of business.

However, if you’re an agency either outside of our PSL or part of our PSL, we kindly ask you not to send speculative CVs or candidate details. Any such submissions, whether sent directly to a member of our team or otherwise, will not be considered as forming any kind of agreement between EMW Law LLP and your agency.

Just to be transparent, if candidate details are submitted to us speculatively by an agency, we reserve the right to get in touch with the candidate directly. In such cases, EMW isn’t responsible for any fees, charges, or other payments to your agency.

Additionally, submitting a candidate’s CV speculatively doesn’t grant any right of representation. If we receive the same candidate’s details from one of our trusted PSL agencies, we will treat that agency as the valid representative under our agreed terms.

Lastly, all candidate CVs should be sent to the HR team and not directly to any of our other team members. If this process isn’t followed, then no candidate will be treated as having been submitted for an active vacancy and will not be considered as forming any kind of agreement between EMW Law LLP and your agency so no fees, charges or any other payments to your agency will be due.

We appreciate your understanding and hope this helps clarify how we work with agencies.