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- Tasks: Join our team to provide top-notch technical support and maintain cutting-edge equipment.
- Company: SP Industries, a leader in innovative engineering solutions.
- Benefits: Full-time role with opportunities for international travel and professional growth.
- Why this job: Make a real impact by solving problems and enhancing customer experiences.
- Qualifications: Hands-on mechanical skills and a full UK driver’s licence required.
- Other info: Dynamic work environment with a focus on teamwork and continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
SP Industries is looking to hire a Depot Service Engineer (Centre of Excellence) based in Ipswich. This is a key position within the Global Service Centre of Excellence (COE) team. Your place of work will be at the Ipswich facility and UK customer sites (70 / 30 split respectively), however international travel is expected. The role is highly dependent on the individual's ability to react to service requirements quickly and effectively and provide technical support to clients both remotely and on-site.
After training, the successful candidate will have basic knowledge of the build and test processes of the complete range of SP products manufactured at the Ipswich facility, and will be expected to diagnose system issues, fault-find, repair, and maintain SP products. The job will involve system installations, commissioning, and regular preventive maintenance.
Key Tasks- Assembly and test of mechanical and electrical sub-systems and spare component assemblies in line with customer demand.
- Testing of mechanical and electrical assemblies to ensure that products meet quality standards.
- Fault diagnosis and correction, including completion of evaluation and repair reports.
- In-process quality inspection/testing of material and products, including maintaining quality records for ISO 9001 accreditation.
- Equipment installation and commissioning if required.
- Preventative maintenance and repair on ATS Scientific Products equipment.
- Own coordination of all service equipment requiring calibration.
- Own housekeeping and 5S of the service repair centre.
- Provide feedback on all depot and field-based activities and customer communication.
- Contribute to creation and maintenance of service documentation, processes, workflows, and training content/programs.
- Manage personal inventory as allocated.
- Lead/problem-solve events related to product and service delivery and quality; training in problem solving via the ABM program is required.
- Contribution to Kaizen events to maintain departmental efficiency.
- Full UK driver’s licence.
- Mechanical ability.
- FGas certified.
- Practical hands-on skills: building, repairing, creating with hands.
- Quality awareness with problem-solving skills.
- Great customer-facing skills.
- Computer literate and able to write and communicate in English.
- Data-driven, able to manage analytics in Excel.
- Practical knowledge of production manufacturing industry.
- Excellent eye for detail.
- Team player with ability to work with and motivate colleagues.
- Capable of multitasking with flexible thinking.
- Mechanical assembly within a light engineering environment.
- Machine shop experience.
- Brazing and soldering skills.
- Lean manufacturing experience.
- Manual handling.
- Knowledge of Health and Safety at work.
- Reading engineering drawings and basic electrical understanding.
- HND (or higher) in mechanical/electrical applications, principles, and practices.
- Manual lifting course.
Depot Service Engineer employer: SP Industries Inc.
Contact Detail:
SP Industries Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Service Engineer
✨Tip Number 1
Get to know the company inside out! Research SP Industries and their products so you can chat confidently about how your skills fit into their team. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to mechanical and electrical skills. Think about real-life examples where you've solved problems or worked in a team. We want to see your hands-on experience shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you fresh in their minds. Plus, it shows you’re proactive and keen on the opportunity.
We think you need these skills to ace Depot Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Depot Service Engineer role. Highlight your mechanical and electrical skills, as well as any relevant experience in assembly or maintenance. We want to see how your background fits with what we’re looking for!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with effective solutions, so let us know how you’ve done this before!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at SP Industries Inc.
✨Know Your Stuff
Make sure you brush up on the technical aspects of the role. Familiarise yourself with SP products, their build and test processes, and common issues that might arise. This will help you demonstrate your knowledge and confidence during the interview.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss specific examples where you've diagnosed and solved technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your practical hands-on skills.
✨Customer Service is Key
Since this role involves a lot of client interaction, think about how you can showcase your customer-facing skills. Prepare anecdotes that illustrate your ability to communicate effectively and maintain a positive relationship with clients, even under pressure.
✨Get Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask you to troubleshoot a hypothetical issue or explain how you would approach a specific task. Practising these scenarios beforehand can give you an edge.