Revenue Process Optimization Lead

Grade Level (for internal use):
13
The Role:

We are seeking a results-driven individual to join our team, focused on identifying, optimizing, and implementing improvements across end-to-end revenue processes. This role is designed for someone who excels at diagnosing workflow challenges and driving measurable improvements through collaboration , automation and execution . By designing and implementing scalable solutions, you will enhance operational efficiency, reduce manual intervention, and accelerate revenue realization. Your work will directly support the implementation of a streamlined revenue operations model,

The Team:

You will be part of a dynamic, forward-thinking team that drives transformation across the organization. Our team thrives in a results-driven culture of shared success, fostering a collaborative environment where diverse perspectives and expertise come together to create scalable, impactful solutions. We are committed to excellence, continuous learning, and staying ahead of global market trends to ensure sustained growth.

Responsibilities & Impact: "

Process Mapping and Documentation:"

• Partner with revenue, customer experience , technology and product teams to conduct an inventory and mapping of current end to end revenue workflows, including renewal s and new sales .

• Collaborate and facilitate to ensure process clarity, accountability, and clear hand-off criteria across all stakeholder groups

Workflow Optimization:"

• Work with the commercial, technology and product teams to analyze existing workflows, identify friction points, propose optimization areas and accelerate growth

• Partner with the cross functional teams to r eview, asses s and e stablish base and future state metrics / KPI's to monitor workflow efficiency and ROI

Cross-Functional Collaboration:"

• Oversee the end-to-end collaboration among stakeholders to enable seamless integration and optimization of workflows, with particular emphasis on automation and accelerating gro wth.

• F acilitate and coordinate execution across r evenue, a ccount m anagement, l egal, f inance, t echnology, and r evenue o perations teams to ensure processes are aligned and roles and hand-offs are clearly defined throughout the revenue renewal and new business lifecycle.

Strategy and Execution:"

• Identify and prioritize process improvements and automation opportunities, translating business needs into actionable product requirements.

• Support the technology team in delivering intuitive, low-/no-touch automation solutions that streamline critical steps.

• Proactively identify roadblocks and develop strategies to overcome them, ensuring timely delivery of initiatives."

Continuous Improvement:"

• Establish performance monitoring systems and incorporate user feedback for ongoing refinement.

• Collaborate with the Education team to build go-to-market plans and training materials and provide ongoing support to ensure team proficiency and adoption of new workflows and tools.

Basic Required Qualifications: "

• " Bachelor's degree in business , Engineering, Operations Management, or a related field (advanced degree preferred).

• Proven experience delivering process optimization and automation initiatives within revenue operations or similar environments.

• Strong analytical, organizational, and communication skills, with a track record of identifying inefficiencies and implementing data-driven solutions.

• Demonstrated ability to plan, manage, and execute complex projects independently and collaboratively across cross-functional teams.

Additional Preferred Qualifications: ""

• Certification in process mapping, optimization, or relevant methodologies (e.g., Lean, Six Sigma).

• Familiarity with industry-standard process improvement methodologies.""

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence .

What's In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:" EEO.Compliance@spglobal.com "and your request will be forwarded to the appropriate person."

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf " describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision – https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
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103 – Middle Management (EEO Job Group) (inactive), 10 – Officials or Managers (EEO-2 Job Categories-United States of America), SLSGRP103.2 – Middle Management Tier II (EEO Job Group)