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- Tasks: Manage client relationships and oversee loan trade settlements with a focus on excellent service.
- Company: Join S&P Global, a leader in market intelligence and data solutions.
- Benefits: Enjoy health coverage, flexible time off, and continuous learning opportunities.
- Other info: Collaborative team environment with great career growth potential.
- Why this job: Make an impact in finance while working with industry experts and innovative technology.
- Qualifications: Strong attention to detail and customer service skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
The Middle Office group takes on the unique clients and projects that do not fit in the core business offering of WSO Services. This group is responsible for loan trade settlement.
The goal of a Middle Office Specialist is to oversee Trade Settlement client relationships, provide excellent customer service and loan settlement services to our growing client base while adhering to strict deadlines and targets given. The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks.
Duties & accountabilities:
- Manage client portfolio(s)/Agency trades in our loan Trade Settlement outsourcing services
- Communicate proactively and effectively with clients
- Coordinate with trade counterparties to receive and review par and distressed trade documentation
- Coordination with legal counsel and follow up, when needed, for distressed trades and participations
- Coordinate trade closings among clients, counterparties, and agents
- Review trade documentation, including trade confirms, assignment agreements, and funding memos for discrepancies prior to settlement including using third party systems
- Follow up on outstanding trades and keep current comments updated
- Deliver closing packets to custodians and clients before stated deadlines
- Report client metrics and trends on a monthly basis
Commercial awareness:
- Knowledge of par and distressed loans and the documentation
- Knowledge of trade fee calculations
- Ability to read and interpret credit agreements
- Experience with daily loan transactions
- Exposure to ClearPar/TSI/Markit WSO systems a plus
Personal impact:
- Excellent attention to detail
- Strong work ethic
- Takes initiative and ownership of job responsibilities
- Must be able to perform job duties accurately and timely
- Must adhere to deadlines and targets given
- Strong customer service skills
Communication:
- Strong verbal and written communications skills
- Prepare various reports and metrics needed by internal management or special client requests
Teamwork:
- Must be able to work well with others in a team environment
- Assist other WSO groups during quarter-end or other high-volume periods
At S&P Global Market Intelligence, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
Operations Specialist in Manchester employer: S&P Global
Contact Detail:
S&P Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Operations Specialist role.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their mission and how you can contribute to their team. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on demonstrating your attention to detail and customer service skills, which are crucial for the Operations Specialist position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at S&P Global.
We think you need these skills to ace Operations Specialist in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Specialist role. Highlight your experience with trade settlements and client management, as these are key aspects of the job.
Show Off Your Communication Skills: Since strong verbal and written communication skills are essential, use your application to demonstrate these. Keep your language clear and professional, and make sure to proofread for any errors.
Highlight Your Attention to Detail: This role requires a keen eye for detail, so be sure to mention any relevant experiences where you’ve successfully managed complex documentation or met tight deadlines. We love candidates who take ownership of their responsibilities!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at S&P Global
✨Know Your Stuff
Make sure you brush up on your knowledge of par and distressed loans, as well as the relevant documentation. Familiarise yourself with trade fee calculations and be ready to discuss how you've handled similar situations in the past.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or team members in previous roles, especially during high-pressure situations.
✨Be Detail-Oriented
Attention to detail is crucial for an Operations Specialist. During the interview, highlight instances where your meticulous nature helped avoid errors or improved processes. You might even want to bring a sample report or documentation you've worked on to showcase your skills.
✨Demonstrate Team Spirit
This position requires collaboration with various teams. Be prepared to share experiences where you successfully worked within a team environment. Emphasise your ability to assist others and adapt during busy periods, like quarter-end.