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- Tasks: Provide top-notch support for the EDM application and solve technical issues.
- Company: Global data management company based in Manchester with a focus on innovation.
- Benefits: Flexible work arrangements, continuous learning opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your tech skills while making a difference.
- Qualifications: Degree in a relevant field, SQL knowledge, and strong problem-solving skills.
- Other info: Great career growth potential in a collaborative atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
A global data management company in Manchester is seeking an EDM 2nd Line Technical Product Support Officer. This role involves providing high-quality support for the EDM application, requiring skills in SQL and database management.
The candidate should possess strong problem-solving abilities and excellent communication skills, as well as a relevant degree.
The role offers flexible work arrangements and opportunities for continuous learning and development.
EDM 2nd-Line Tech Support Specialist in Manchester employer: S&P Global
Contact Detail:
S&P Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EDM 2nd-Line Tech Support Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL and database management skills. We should be ready to showcase our problem-solving abilities with real-life examples that highlight our expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help us refine our communication skills and boost our confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications easily.
We think you need these skills to ace EDM 2nd-Line Tech Support Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your SQL and database management skills. We want to see how your experience aligns with the EDM application support role, so don’t hold back on showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about tech support and how your problem-solving abilities can benefit us at StudySmarter. Keep it engaging and personal!
Show Off Your Communication Skills: Since this role requires excellent communication, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at S&P Global
✨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be prepared to answer technical questions or even solve problems on the spot. Practising common SQL queries and understanding database management concepts will give you a solid edge.
✨Show Off Your Problem-Solving Skills
Think of specific examples where you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and how you approach challenges.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice explaining complex technical concepts in simple terms. This will show that you can effectively support users who may not have a technical background. Remember, clarity is crucial!
✨Embrace Continuous Learning
Highlight your enthusiasm for ongoing development during the interview. Mention any relevant courses or certifications you've pursued, and express your eagerness to learn more about the EDM application and related technologies. This aligns perfectly with the company's values.
