Revenue Strategy & Business Transformation in London

About the Role

The Director, Revenue Strategy & Business Transformation is a senior leadership role responsible for driving revenue growth and operational excellence across four business lines: Software, Regulatory Compliance, Lending, and Markets. The role partners closely with the Global Head of Sales for Enterprise Solutions and collaborates with cross‑functional leaders to design and execute strategies that accelerate new sales, improve client retention, and enhance net revenue retention (NRR).

Key Responsibilities

• Enterprise Revenue Strategy & Execution – Develop and implement revenue strategies, including ideal customer profile refinement, segmentation, value proposition alignment, packaging, and go‑to‑market recommendations; translate strategy into actionable roadmaps with clear ownership, timelines, and measurable outcomes; lead cross‑functional initiatives ensuring alignment and removing execution barriers across Sales, Commercial, Product, Marketing, Operations, and Finance.
• Revenue Transformation & Retention – Design and execute programs to drive new sales, client retention, and NRR improvement, including cross‑sell, upsell, multi‑product adoption, renewal excellence, and adoption/value realization initiatives. Analyze churn and contraction drivers, develop remediation plans, and assign accountable owners; partner with Commercial and Product teams to establish a customer outcomes and value framework supporting renewals and expansions.
• Organizational Design & Operating Model – Support the development of future‑state organizational structures, including role clarity, coverage models, and decision rights; evaluate and recommend models by segment, region, and business line; define and implement scalable operating mechanisms (planning, QBRs, pipeline governance, performance management).
• Cross‑Business Line Integration – Integrate strategies across the four business lines to ensure a consistent enterprise client experience, coherent multi‑product positioning and bundling, and unified enterprise planning respecting business‑line nuances; develop business line growth narratives and investment cases, identifying areas for focus and improvement.
• Performance Management & Metrics – Define and operationalize a unified view of enterprise performance, including new sales, NRR, gross revenue retention, churn, contraction, expansion, pipeline health and conversion metrics, mix and attach rates, renewal rates, discounting and margin analysis, cohort performance by segment, region, industry and product line; drive forecasting discipline, pipeline inspection, deal reviews, and performance analysis; partner with RevOps and Finance to ensure consistent metric definitions, data quality, and reporting.
• Operating Cadence & Stakeholder Management – Own the operating cadence, including planning cycles, performance reviews, pipeline analysis, and risk management; manage strategic relationships across teams and identify risks early, driving mitigation plans as needed.

Key Deliverables (First 6–12 Months)

• Enterprise Solutions new sales, NRR, and retention improvement plan with clear initiatives, ownership, and impact tracking.
• Recommendations for future‑state organizational design and coverage models.
• Standardized enterprise KPI system and operating cadence, adopted globally.
• Business line strategy summaries with go‑to‑market priorities and cross‑sell plays.
• Improved forecast accuracy and pipeline quality through consistent governance.

Required Qualifications

• 10–15+ years in sales, strategy, revenue operations, sales operations, or consulting roles within B2B enterprise (SaaS, fintech, regtech, data/analytics, or related sectors).
• Proven track record in driving revenue transformation (new sales, NRR/retention/expansion) in complex, multi‑product environments.
• Strong commercial acumen in enterprise sales, including multi‑stakeholder buying, long sales cycles, renewals, and expansions.
• Advanced analytical skills with the ability to build executive‑ready narratives from data.
• Demonstrated success leading cross‑functional programs with senior stakeholders.

Preferred Qualifications

• Experience in at least two of the four business lines (Software, Regulatory Compliance, Lending, Markets) or related domains.
• Experience in global, matrixed organizations and multi‑region enterprise coverage models.
• Familiarity with leading go‑to‑market and operating frameworks (OKRs, RACI, McKinsey 7S, AARRR funnel for B2B).

Core Skills & Competencies

• Executive‑level communication and stakeholder management.
• Structured problem solving and strategic planning.
• Influence without authority.
• Analytical rigor (segmentation, cohort analysis, performance diagnosis).
• Program management (scope, sequencing, dependency management).
• High judgment, confidentiality, and operational maturity.

Success Measures

• Achievement of sales, NRR, and gross retention targets.
• Increased multi‑product adoption and expansion contribution.
• Improved forecast accuracy and pipeline conversion/velocity.
• Reduction in churn drivers through closed‑loop action plans.
• Accelerated decision‑making and execution through a scalable operating rhythm and clear accountabilities.

Location: Gurgaon, Haryana, India

Equal Opportunity Employer: S&P Global is an equal‑opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.