Manager, Talent Development in London

About the Role:

The Ratings Programme team is made up of a Programme Lead and a Programme Coordinator, who together are responsible for delivering all Ratings Programmes. Currently, this includes our CREDit graduate Programme and our analytical internship programme, with an agenda that aligns to Ratings' strategic priorities and analytical excellence. This role collaborates with global stakeholders (Learning, Talent Acquisition, People Partners, and business leaders) to deliver a seamless programme experience across regions.

Job Summary:

The Programme Manager owns the end-to-end design, delivery, governance, and continuous improvement of S&P Global Ratings' programmes. The role ensures global consistency in standards, curriculum, materials, and delegate experience; drives delegate performance and job-readiness; and equips People Leaders to effectively manage, coach, and develop programme delegates. The role partners with global stakeholders ensuring that the programmes are fit-for-purpose and aligned to business and market needs.

Impact:

This role will be pivotal in shaping the Global Ratings talent pipeline, delivering specialists who are equipped to deliver meaningful contributions at pace. The Programme Manager will drive programme quality and consistency across regions, developing emerging talent, and provide actionable, data-driven insights to inform strategic workforce planning and programme innovation.

Responsibilities:

• Programme Ownership & Governance: Lead and deliver the full lifecycle of Ratings programmes, including design, selection, onboarding, rotations, curriculum, coaching, assessments, graduation, and alumni tracking. Ensure global consistency in standards, materials, and communications; maintain core programme documentation. Set and monitor performance expectations and behavioural standards for delegates, using defined KPIs. Coach People leaders throughout. Enable People Leaders with toolkits, coaching and regular briefings to drive effective management and development of delegates. Run leader briefings so managers can effectively plan work, set goals, provide feedback, and support wellbeing for delegates. Manage programme risk, ensure compliance with regional regulations and company policies, and drive continuous improvement.
• Programme Relevance & Market Alignment: Align programmes with business strategy, market demands, and emerging skills, updating content as needed. Benchmark against industry best practices and collaborate with SMEs for curriculum reviews. Translate business needs into measurable outcomes for programme graduates. Partner with early careers across the enterprise to look for partnership opportunities and programme development. Ensure that programmes develop technical skills and capabilities, innovative thinking, and encourage a growth mindset in delegates.
• Measurement & Continuous Improvement: Define and track key Programme metrics (e.g., proficiency, certification, retention, engagement, satisfaction scores/NPS, compliance). Regularly review programme metrics, share trends and insights with key stakeholders, and use insights to drive programme effectiveness and inform improvement.

Qualifications & Experience:

• An S&P Global employee at this level would typically have 10+ years of relevant Programme experience, ideally gained in complex, matrixed organisations.
• Proven track record of end-to-end Programme ownership and delivering job-ready talent pipelines.
• Demonstrable ability of partnering with specialists to align Programmes to strategy and market needs.
• Proven experience in instructional design for blended learning; familiarity with LMS and tools such as Articulate Storyline, Adobe Captivate, or equivalents.
• Experience of running practical, results-driven Programmes with measurable outcomes and assessments.
• Demonstratable ability to adapt and thrive in a continually evolving environment and managing change and ambiguity.
• Experience utilizing AI and digital solutions in Programme management, talent development, or learning delivery.
• Confident in analysing and interpreting data to identify trends and insights; uses technology, automation, and digital tools to optimise Programme delivery.

Ways of Working:

All employees are required to work from the office for a minimum of 2 days per week with flexibility being required to support across time zones to support global cohorts. We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. Occasional international travel for Programme delivery, stakeholder engagement, and governance meetings.

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards - small perks can make a big difference.

Equal Opportunity Employer: S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.