Graduate Associate, Client Services - Visible Alpha (French or German Speaker) in London

About the Role:

The Visible Alpha Client Support team is a rapidly growing global team that provides support to investment professionals on the Visible Alpha and Capital IQ Pro Platforms. Team members gain in-depth industry knowledge, read research reports and models, and develop technical skills. In addition, they work with different teams within the organization across various functional areas such as Revenue, Product Management, Technology, and Content. We are looking for high achievers that are passionate about client services and want to develop their career in a dynamic, high performing, and multicultural team, and demonstrate exceptional learning agility, creativity, and problem-solving skills.

What's in it for you:

You will be offered the opportunity to assist S&P Global in achieving its mission of being one of the leading providers of analytical information to the world's financial markets. You will work with a broad range of clients including investment banks, hedge funds, private equity firms, insurance companies, corporates and investment managers. You will get challenged on a daily basis with a steep learning curve. You will be part of a large fun and international team with fantastic opportunities for growth. Work in a hybrid model with two days required in the office.

Responsibilities and Impact:

• Become a domain, product, and workflow expert - allowing you to manage issues around data and application logic that require deep investigation.
• Communicate effectively and professionally with internal and external stakeholders to promptly resolve questions and issues across all Visible Alpha products.
• Escalate product, technical, and data issues to relevant departments with sufficient information in a timely manner.
• Create and maintain articles for our internal knowledge base.
• Provide ongoing feedback to Product and Development teams to help build scalable solutions for clients.

Basic Required Qualifications:

• Understanding of Global Financial Markets and company's financial statements.
• Bachelor's degree in Business, Finance, Economics, or Accounting is beneficial.
• Fluency in French or German (written and verbal) is required.
• Excellent interpersonal and communication (written and verbal) skills with the ability to communicate successfully across multiple audiences.
• Strong analytical and troubleshooting skills - you are passionate about problem solving and can think critically, multi-task, and succeed in high-pressure environments.

Additional Preferred Qualifications:

• Master's Degree in Business or Finance is preferred.
• A good team player with the ability to work on their initiative.

Right to Work Requirements:

You must have the indefinite right to work in the United Kingdom.

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards - small perks can make a big difference.

Equal Opportunity Employer:

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.