At a Glance
- Tasks: Support data-driven marketing and audience strategy through analysis and reporting.
- Company: Join S&P Global Market Intelligence, a leader in data and technology solutions.
- Benefits: Enjoy health coverage, flexible time off, and continuous learning opportunities.
- Other info: Dynamic team culture with opportunities for growth and innovation.
- Why this job: Be at the heart of marketing operations and make a real impact.
- Qualifications: Detail-oriented with a knack for data management and digital marketing.
The predicted salary is between 30000 - 40000 Β£ per year.
This role sits at the heart of the Audience Operations function, supporting the delivery of data-driven marketing and audience strategy across multiple portfolios. Working closely with the Head of Audience Operations, this role supports process execution, reporting, data management, and tooling administration to enable high-quality audience targeting and campaign delivery. This is an ideal role for someone detail-oriented, analytically minded, and eager to grow within marketing operations, martech, or audience strategy.
The Responsibilities
- Audience & Data Management
- Support in building and maintaining target audience segments, lists, and data universes for campaigns and outreach.
- Ensure data quality and integrity through regular cleansing, validation, and enrichment.
- Work closely with audience teams to improve data completeness and usability.
- Support the development of a structured, scalable audience framework.
- Campaign & Process Execution
- Assist in documenting and maintaining marketing and audience-related processes.
- Support the execution of standardised workflows across campaign planning, audience selection, and reporting.
- Identify inefficiencies and support continuous process improvement.
- Reporting & Performance Tracking
- Maintain accurate reporting inputs across campaigns and portfolios.
- Support the production of regular performance reports and dashboards.
- Assist in tracking campaign performance, engagement, and pipeline contribution.
- Help identify trends, anomalies, and opportunities within data.
- Martech & Tooling Support
- Support day-to-day use of tools such as Salesforce, Pardot, and reporting platforms.
- Assist with user queries, troubleshooting, and system administration tasks.
- Maintain documentation for tools, processes, and best practices.
- Support testing, implementation, and optimisation.
- Stakeholder Support
- Work closely with marketing, sales, and portfolio teams to support campaign delivery.
- Help ensure stakeholders are using consistent processes, data, and reporting standards.
- Contribute to building confidence in data and marketing performance reporting.
Requirements
- Proven experience supporting events marketing or audience-based outreach is beneficial.
- Basic understanding of digital marketing, martech, or B2B marketing operations.
- Strong attention to detail and a high level of data accuracy discipline.
- Experience using Pardot, Salesforce, or similar.
- Comfortable working with data (Excel, CRM systems, reporting tools).
- Analytical mindset with the ability to spot trends and inconsistencies.
- Experience with reporting tools (e.g. Tableau, Power BI, Google Analytics).
- Basic understanding of marketing funnels, pipeline, and attribution.
- Highly organised with the ability to manage multiple tasks and deadlines.
- Proactive, with a willingness to learn and improve processes.
- Strong communication skills and ability to work across teams.
- Undertake ad hoc special projects, as needed, or other duties that may arise, as necessary.
Audience Operations Assistant in London employer: S&P Global
Contact Detail:
S&P Global Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Audience Operations Assistant in London
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their audience operations and think about how your skills can contribute. This will help you stand out and show you're genuinely interested.
β¨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are talking about your experience and skills, the better you'll perform when it counts.
β¨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Audience Operations Assistant in London
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Audience Operations Assistant role. Highlight your experience with data management and marketing operations, as this will show us you're a great fit for the team.
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, be sure to showcase any relevant experiences where you've demonstrated accuracy and thoroughness. We love candidates who can spot trends and inconsistencies in data!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate clarity and want to see your communication skills shine!
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that we receive your details directly and helps us keep track of all applications efficiently. We can't wait to hear from you!
How to prepare for a job interview at S&P Global
β¨Know Your Data
Since this role is all about audience and data management, make sure you brush up on your knowledge of data quality and integrity. Familiarise yourself with tools like Salesforce and Pardot, and be ready to discuss how you've used data in past roles to drive marketing decisions.
β¨Show Your Analytical Skills
This position requires an analytical mindset, so prepare to showcase your ability to spot trends and inconsistencies in data. Bring examples of how you've identified opportunities or improved processes in previous jobs, and be ready to discuss the impact of your findings.
β¨Understand Campaign Processes
Get a good grasp of campaign planning and execution processes. Be prepared to talk about your experience with standardised workflows and how you've contributed to improving efficiency in past roles. This will show that you can hit the ground running.
β¨Communicate Effectively
Strong communication skills are key for this role, especially when working across teams. Practice articulating your thoughts clearly and concisely, and think of examples where you've successfully collaborated with others to achieve a common goal.