Graduate Associate, Client Services - Visible Alpha (French or German Speaker)

The Visible Alpha Client Support team is a rapidly growing global team that provides support to investment professionals on the Visible Alpha and Capital IQ Pro Platforms. Team members gain in-depth industry knowledge, read research reports and models, and develop technical skills. They work with different teams within the organization across Revenue, Product Management, Technology, and Content. We are looking for high achievers that are passionate about client services and want to develop their career in a dynamic, high performing, and multicultural team, and demonstrate exceptional learning agility, creativity, and problem-solving skills.

You will be offered the opportunity to assist S&P Global in achieving its mission of being one of the leading providers of analytical information to the world’s financial markets. You will work with a broad range of clients including investment banks, hedge funds, private equity firms, insurance companies, corporates and investment managers. You will get challenged on a daily basis with a steep learning curve. You will be part of a large fun and international team with fantastic opportunities for growth. Work in a hybrid model with two days required in the office.

Responsibilities and Impact

• Become a domain, product, and workflow expert – allowing you to manage issues around data and application logic that require deep investigation.
• Communicate effectively and professionally with internal and external stakeholders to promptly resolve questions and issues across all Visible Alpha products.
• Escalate product, technical, and data issues to relevant departments with sufficient information in a timely manner.
• Create and maintain articles for our internal knowledge base.
• Provide ongoing feedback to Product and Development teams to help build scalable solutions for clients.

Basic Required Qualifications

• Understanding of Global Financial Markets and company’s financial statements.
• Bachelor’s degree in Business, Finance, Economics, or Accounting is beneficial.
• Fluency in French or German (written and verbal) is required.
• Excellent interpersonal and communication (written and verbal) skills with the ability to communicate successfully across multiple audiences.
• Strong analytical and troubleshooting skills – you are passionate about problem solving and can think critically, multi-task, and succeed in high-pressure environments.

Additional Preferred Qualifications

• Master's Degree in Business or Finance is preferred.
• A good team player with the ability to work on their initiative.

Right to Work Requirements

You must have the indefinite right to work in United Kingdom.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

What’s In It For You?

Our mission is Advancing Essential Intelligence. Our people are more than 35,000 strong worldwide, driven by curiosity and a belief that Essential Intelligence can help build a more prosperous future. We’re committed to an equitable future and to helping our customers find sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values

Integrity, Discovery, Partnership.

Benefits

We take care of you, so you can take care of business. Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized.
• Continuous Learning: Access resources to grow your career and learn valuable new skills.
• Invest in Your Future: Competitive pay, retirement planning, and education programs.
• Family Friendly Perks: Perks for partners and children.
• Beyond the Basics: Small perks and discounts.

For more information on benefits, visit the benefits page.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, unemployment status, or any other status protected by law. If you need an accommodation during the application process due to a disability, please email EEO.Compliance@spglobal.com.