S&P Global is seeking an experienced Customer Success Team Lead to build and develop a high-performing team across With Intelligence verticals. You will coach and develop Customer Success Managers, own team performance and help establish the processes and standards required to deliver strong commercial results.
You will work closely with Account Management, Sales, Product and Marketing to improve adoption, retention, GRR, NRR and customer satisfaction while leading by example in a fast-paced
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Customer Success Leader: Retention & Growth employer: S&P Global
At S&P Global Market Intelligence, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters integrity, discovery, and partnership. Our London office provides employees with generous health and wellness benefits, flexible downtime, and opportunities for professional growth through competitive pay and educational support. Join our diverse team of over 35,000 professionals and contribute to creating critical insights that drive sustainable business practices globally.
