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- Tasks: Assist clients with S&P Global products, optimising their workflows and providing tailored training.
- Company: Join S&P Global, a leader in analytical information for financial markets, committed to diversity and inclusion.
- Benefits: Enjoy flexible work options, health coverage, continuous learning, and family-friendly perks.
- Why this job: Kickstart your career in a dynamic team, solving real-world problems in finance while building client relationships.
- Qualifications: Fluency in French or German, a degree by June 2025, and a passion for finance are essential.
- Other info: This role offers hybrid working with two days in the office and excellent growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
About the Role:
Grade Level (for internal use):
07
Client Services Associate, Capital Markets
The Role
The Client Services Associate plays a pivotal role in ensuring an exceptional customer experience with Capital IQ Solutions products. The role begins with an intensive training schedule focusing on a variety of areas including: Capital Markets, S&P Capital IQ Platform, and Excel Plug-in, combined with on the job learning experience. This position requires a comprehensive understanding of our products, technical solutions, and the unique needs of our diverse user segments. Our team is dedicated to delivering unparalleled client satisfaction and fostering strong client relationships. This role serves as an excellent entry point into the company, providing a solid foundation for future career growth and advancement primarily in client-facing roles.
The Team
You will be part of a rapidly growing organisation with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. We are looking for high achievers that are passionate about client services and want to develop their career in a dynamic, high performing and multicultural team. We are looking for graduates who are able to work well within a team and can demonstrate exceptional learning agility, creativity and problem-solving ability.
The Impact
Client Services Associates are the first point of contact for clients. You'll work with them personally to optimise their workflows and streamline their research and data analysis needs. If you're a natural problem solver with a passion for finance, then this could be the role for you.
What's in it for you
You will be offered the opportunity to assist S&P Global in achieving its mission of being one of the leading providers of analytical information to the world's financial markets.
You will work with a broad range of clients including investment banks, private equity firms, insurance companies, corporates and investment managers. You will get challenged on a daily basis with a steep learning curve. You will get an opportunity to work with a broad range of clients including investment banks, private equity firms, insurance companies, corporates and investment managers and get to be part of a large fun and international team with fantastic opportunities for growth. Work in a hybrid model with two days required in the office. Career paths include client facing roles with our Sales and Customer Success teams.
Responsibilities
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Helping clients to navigate and extract data from the S&P Global Market Intelligence product range.
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Provide assistance with building models using the S&P Global Market Intelligence Excel Plug-in.
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Liaising with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
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On the later stages of development, proactively reaching out to clients to deliver demos and train them on our various offerings. Developing an understanding of the client's workflow prior to the training and provide tailored instructional content to help clients maximize their usage of the S&P Global Market Intelligence product range.
What We're Looking For
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BSc or BA degree, or equivalent graduated no later than June 2025
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A background in Business, Economics or Finance is beneficial but not a necessity.
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Fluency in French or German languages.
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Excellent written and verbal presentation and communication skills.
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Passion in building relationships with finance professionals and enthusiasm in learning and working in the financial services industry.
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Ability to effectively multitask, prioritise and work in a team. Positive, flexible and proactive with a "can do" attitude.
Right to work requirements
This role is limited to persons with indefinite right to work in UK.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What's In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
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Health & Wellness: Health care coverage designed for the mind and body.
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Flexible Downtime: Generous time off helps keep you energized for your time on.
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Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
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Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
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Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
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Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision – https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
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20 – Professional (EEO-2 Job Categories-United States of America), OPRTON203 – Entry Professional (EEO Job Group)
Job ID: 314760
Posted On: 2025-08-22
Location: London, United Kingdom
#LI-DNI
Client Services Associate, French or German Speaking employer: S&P Global
Contact Detail:
S&P Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Associate, French or German Speaking
✨Tip Number 1
Familiarise yourself with S&P Global's products, especially the Capital IQ Solutions. Understanding how these tools work and their applications in finance will give you an edge during interviews.
✨Tip Number 2
Brush up on your language skills in French or German. Being fluent is crucial for this role, so practice speaking and writing to ensure you can communicate effectively with clients.
✨Tip Number 3
Network with current or former employees of S&P Global. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've tackled challenges in previous roles or projects. This will show your potential to excel in a client-facing position.
We think you need these skills to ace Client Services Associate, French or German Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the Client Services Associate role. Emphasise any customer service experience, language proficiency in French or German, and your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client services and finance. Mention specific reasons why you want to work at S&P Global and how your background makes you a great fit for their team.
Highlight Your Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in previous roles or projects. This is crucial as the role requires a natural problem solver who can assist clients effectively.
Show Enthusiasm for Learning: Express your eagerness to learn and grow within the company. Mention any relevant coursework or training that demonstrates your commitment to developing your skills in finance and client services.
How to prepare for a job interview at S&P Global
✨Research the Company
Before your interview, take some time to learn about S&P Global and its Capital Markets division. Understand their products, services, and the specific role of a Client Services Associate. This knowledge will help you answer questions more effectively and show your genuine interest in the company.
✨Showcase Your Language Skills
Since fluency in French or German is required, be prepared to demonstrate your language skills during the interview. You might be asked to respond to questions or even conduct part of the interview in your chosen language, so practice speaking clearly and confidently.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you successfully resolved client issues or improved a process, and be ready to discuss them in detail.
✨Emphasise Teamwork and Adaptability
The role requires working within a multicultural team, so highlight your ability to collaborate and adapt in diverse environments. Share examples of how you've worked effectively in teams and how you handle challenges or changes in a fast-paced setting.
