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- Tasks: Help clients navigate data and optimise their workflows using S&P Global products.
- Company: Join a dynamic team at S&P Global Market Intelligence, a leader in financial analytics.
- Benefits: Enjoy health coverage, flexible time off, and continuous learning opportunities.
- Why this job: Kickstart your career in finance with hands-on experience and growth potential.
- Qualifications: Recent graduates with strong communication skills and a passion for client services.
- Other info: Work in a multicultural environment with fantastic career advancement opportunities.
The predicted salary is between 28800 - 43200 ÂŁ per year.
The Client Services Associate plays a pivotal role in ensuring an exceptional customer experience with Capital IQ Solutions products. The role begins with an intensive training schedule focusing on a variety of areas including Capital Markets, S&P Capital IQ Platform, and Excel Plug‑in, combined with on‑the‑job learning experience. This position requires a comprehensive understanding of our products, technical solutions, and the unique needs of our diverse user segments. Our team is dedicated to delivering unparalleled client satisfaction and fostering strong client relationships. This role serves as an excellent entry point into the company, providing a solid foundation for future career growth and advancement primarily in client‑facing roles.
You will be part of a rapidly growing organisation with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. We are looking for high achievers that are passionate about client services and want to develop their career in a dynamic, high‑performing and multicultural team. We are looking for graduates who are able to work well within a team and can demonstrate exceptional learning agility, creativity and problem‑solving ability.
Client Services Associates are the first point of contact for clients. You’ll work with them personally to optimise their workflows and streamline their research and data analysis needs. If you’re a natural problem solver with a passion for finance, then this could be the role for you.
You will be offered the opportunity to assist S&P Global in achieving its mission of being one of the leading providers of analytical information to the world’s financial markets. You will work with a broad range of clients including investment banks, private equity firms, insurance companies, corporates and investment managers. You will get challenged on a daily basis with a steep learning curve. You will get an opportunity to work with a broad range of clients including investment banks, private equity firms, insurance companies, corporates and investment managers and get to be part of a large fun and international team with fantastic opportunities for growth. Work in a hybrid model with two days required in the office. Career paths include client facing roles with our Sales and Customer Success teams.
Responsibilities:
- Helping clients to navigate and extract data from the S&P Global Market Intelligence product range.
- Provide assistance with building models using the S&P Global Market Intelligence Excel Plug‑in.
- Liaising with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
- On the later stages of development, proactively reaching out to clients to deliver demos and train them on our various offerings.
- Developing an understanding of the client’s workflow prior to the training and provide tailored instructional content to help clients maximize their usage of the S&P Global Market Intelligence product range.
What We’re Looking For:
- Ability to join a class of new hires in March/April 2026.
- BSc or BA degree, or equivalent graduated no later than January 2026.
- A background in Business, Economics or Finance is beneficial but not a necessity.
- Fluency in French or German languages.
- Excellent written and verbal presentation and communication skills.
- Passion in building relationships with finance professionals and enthusiasm in learning and working in the financial services industry.
- Ability to effectively multitask, prioritise and work in a team.
- Positive, flexible and proactive with a can do attitude.
Right To Work Requirements: This role is limited to persons with indefinite right to work in the job posting location.
Benefits:
- Health care coverage designed for the mind and body.
- Generous time off helps keep you energized for your time on.
- Access a wealth of resources to grow your career and learn valuable new skills.
- Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- S&P Global has perks for your partners and little ones, too, with some best‑in class benefits for families.
- From retail discounts to referral incentive awards—small perks can make a big difference.
Client Services Associate, Capital Markets employer: S&P Global
Contact Detail:
S&P Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Associate, Capital Markets
✨Tip Number 1
Get to know the company inside out! Research S&P Global and its Capital Markets division. Understanding their products and values will help you connect better during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves helping clients with their needs, think of scenarios where you can demonstrate your ability to tackle challenges. Mock interviews can be super helpful here.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Client Services Associate, Capital Markets
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Services Associate role. Highlight your relevant skills and experiences that align with the job description, especially your passion for client services and finance.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this.
Research the Company: Take some time to understand S&P Global and its mission. Mentioning specific aspects of the company or its products in your application can show your genuine interest and enthusiasm for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people and helps us keep track of all applicants efficiently.
How to prepare for a job interview at S&P Global
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the S&P Capital IQ Solutions products. Familiarise yourself with how these tools can help clients in the Capital Markets sector. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems or optimised processes. The role requires a natural problem solver, so demonstrating your ability to think critically and creatively will set you apart from other candidates.
✨Practice Your Communication Skills
As a Client Services Associate, you'll need to communicate effectively with clients. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your verbal presentation skills and ensure you're comfortable discussing complex topics.
✨Demonstrate Your Team Spirit
This position is all about collaboration, so be ready to discuss how you've worked well in teams before. Share specific instances where you contributed to a group project or helped a colleague, highlighting your positive attitude and flexibility. This will show that you're a great fit for their multicultural team.
