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- Tasks: Support clients in optimising their use of S&P Global Market Intelligence products.
- Company: Join a dynamic team at S&P Global, a leader in financial analytics.
- Benefits: Enjoy health coverage, flexible time off, and continuous learning opportunities.
- Other info: Work in a multicultural environment with fantastic career advancement opportunities.
- Why this job: Kickstart your career in finance with hands-on client interaction and growth potential.
- Qualifications: Fluency in French or German and a passion for client services required.
The predicted salary is between 28800 - 48000 ÂŁ per year.
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Join to apply for the Associate, Client Services role at S&P Global
About The Role
Grade Level (for internal use):
07
Associate, Client Services | German or French fluent speaker
The Role
The Client Services Associate plays a pivotal role in ensuring an exceptional customer experience with Capital IQ Solutions products. The role begins with an intensive training schedule focusing on a variety of areas including: Capital Markets, S&P Capital IQ Platform, and Excel Plug-in, combined with on the job learning experience. This position requires a comprehensive understanding of our products, technical solutions, and the unique needs of our diverse user segments. Our team is dedicated to delivering unparalleled client satisfaction and fostering strong client relationships. This role serves as an excellent entry point into the company, providing a solid foundation for future career growth and advancement primarily in client-facing roles.
The Team
You will be part of a rapidly growing organisation with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. We are looking for high achievers that are passionate about client services and want to develop their career in a dynamic, high performing and multicultural team. We are looking for graduates who are able to work well within a team and can demonstrate exceptional learning agility, creativity and problem-solving ability.
The Impact
Client Services Associates are the first point of contact for clients. You’ll work with them personally to optimise their workflows and streamline their research and data analysis needs. If you’re a natural problem solver with a passion for finance, then this could be the role for you.
What’s In It For You
You will be offered the opportunity to assist S&P Global in achieving its mission of being one of the leading providers of analytical information to the world’s financial markets.
You will work with a broad range of clients including investment banks, private equity firms, insurance companies, corporates and investment managers. You will get challenged on a daily basis with a steep learning curve. You will get an opportunity to work with a broad range of clients including investment banks, private equity firms, insurance companies, corporates and investment managers and get to be part of a large fun and international team with fantastic opportunities for growth. Work in a hybrid model with two days required in the office. Career paths include client facing roles with our Sales and Customer Success teams.
Responsibilities
- Helping clients to navigate and extract data from the S&P Global Market Intelligence product range.
- Provide assistance with building models using the S&P Global Market Intelligence Excel Plug-in.
- Liaising with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
- On the later stages of development, proactively reaching out to clients to deliver demos and train them on our various offerings. Developing an understanding of the client’s workflow prior to the training and provide tailored instructional content to help clients maximize their usage of the S&P Global Market Intelligence product range.
What We’re Looking For
- Ability to join in June 2025
- BSc or BA degree, or equivalent graduated no later than June 2025
- A background in Business, Economics or Finance is beneficial but not a necessity.
- Fluency in French or German languages.
- Excellent written and verbal presentation and communication skills.
- Passion in building relationships with finance professionals and enthusiasm in learning and working in the financial services industry.
- Ability to effectively multitask, prioritise and work in a team. Positive, flexible and proactive with a “can do” attitude.
Right To Work Requirements
This role is limited to persons with indefinite right to work in UK.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Our Purpose
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People
We\’re more than 35,000 strong worldwide—so we\’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world\’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our Benefits Include
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Inclusive Hiring And Opportunity At S&P Global
At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:EEO.Compliance@spglobal.comand your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision – https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
20 – Professional (EEO-2 Job Categories-United States of America), OPRTON203 – Entry Professional (EEO Job Group)
Job ID: 314760
Posted On: 2025-04-09
Location: London, United Kingdom
Seniority level
-
Seniority level
Not Applicable
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Client Services Associate, Capital Markets employer: S&P Global
Contact Detail:
S&P Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Associate, Capital Markets
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and client services sectors. A friendly chat can lead to insider info about job openings or even a referral. Don’t be shy; people love to help if you ask nicely!
✨Tip Number 2
Prepare for interviews by practising common questions related to client services and capital markets. Role-play with a friend or use online resources to get comfortable. The more you rehearse, the more confident you'll feel when it’s showtime!
✨Tip Number 3
Show your passion for finance and client services during interviews. Share specific examples of how you've solved problems or improved customer experiences in the past. This will demonstrate your commitment and make you stand out from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep checking back for new opportunities!
We think you need these skills to ace Client Services Associate, Capital Markets
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Services Associate role. Highlight your relevant skills and experiences that align with what we’re looking for, especially in client services and finance.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this.
Research S&P Global: Take some time to understand our company culture and values. Mentioning specific aspects of S&P Global in your application can show us that you’re genuinely interested in being part of our team.
Apply Through Our Website: We encourage you to submit your application through our official website. This ensures that your application is processed correctly and gives you the best chance of being noticed by our hiring team.
How to prepare for a job interview at S&P Global
✨Know Your Products
Before the interview, make sure you have a solid understanding of S&P Global's Capital IQ Solutions and how they fit into the Capital Markets landscape. Familiarise yourself with the key features and benefits of the products, as well as any recent updates or news related to them.
✨Showcase Your Language Skills
Since fluency in German or French is a requirement, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in your chosen language to show your confidence and proficiency.
✨Highlight Problem-Solving Abilities
As a Client Services Associate, you'll need to tackle client queries effectively. Prepare examples from your past experiences where you've successfully solved problems or improved processes. This will showcase your analytical skills and ability to think on your feet.
✨Emphasise Teamwork and Communication
This role requires collaboration with various teams, so be ready to discuss your experience working in teams. Share specific instances where your communication skills helped achieve a common goal, demonstrating that you're a team player who can build strong relationships.