S&P Global Energy is seeking a Director of Customer Experience Strategy to embed a customer‑centric CX strategy across the division. This senior role shapes priorities, decisions, and growth, partnering with Strategy leads and the CX Leadership Team to make CX a strategic advantage.
You will influence cross‑functional leaders, embed CX into strategic planning and investment, and drive innovation in customer engagement and enterprise initiatives.
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Energy CX Strategy Leader: Shape Growth & Experience in City of London employer: S&P Global
At S&P Global Market Intelligence, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters integrity, discovery, and partnership. Our London office provides employees with generous health and wellness benefits, flexible downtime, and opportunities for professional growth through competitive pay and educational support. Join our diverse team of over 35,000 professionals and contribute to creating critical insights that drive sustainable business practices globally.