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For Companies At a Glance
- Tasks: Support data-driven marketing and audience strategy across multiple portfolios.
- Company: Join S&P Global, a diverse and inclusive employer committed to equity.
- Benefits: Enjoy health coverage, flexible time off, and continuous learning opportunities.
- Other info: Dynamic environment with opportunities for growth and collaboration.
- Why this job: Be at the heart of marketing operations and make a real impact.
- Qualifications: Detail-oriented with a basic understanding of digital marketing and data management.
The predicted salary is between 30000 - 40000 £ per year.
This role sits at the heart of the Audience Operations function, supporting the delivery of data-driven marketing and audience strategy across multiple portfolios. Working closely with the Head of Audience Operations, this role supports process execution, reporting, data management, and tooling administration to enable high-quality audience targeting and campaign delivery. This is an ideal role for someone detail-oriented, analytically minded, and eager to grow within marketing operations, martech, or audience strategy.
The Responsibilities
- Audience & Data Management
- Support in building and maintaining target audience segments, lists, and data universes for campaigns and outreach.
- Ensure data quality and integrity through regular cleansing, validation, and enrichment.
- Work closely with audience teams to improve data completeness and usability.
- Support the development of a structured, scalable audience framework.
- Campaign & Process Execution
- Assist in documenting and maintaining marketing and audience-related processes.
- Support the execution of standardised workflows across campaign planning, audience selection, and reporting.
- Identify inefficiencies and support continuous process improvement.
- Reporting & Performance Tracking
- Maintain accurate reporting inputs across campaigns and portfolios.
- Support the production of regular performance reports and dashboards.
- Assist in tracking campaign performance, engagement, and pipeline contribution.
- Help identify trends, anomalies, and opportunities within data.
- Martech & Tooling Support
- Support day-to-day use of tools such as Salesforce, Pardot, and reporting platforms.
- Assist with user queries, troubleshooting, and system administration tasks.
- Maintain documentation for tools, processes, and best practices.
- Support testing, implementation, and optimisation.
- Stakeholder Support
- Work closely with marketing, sales, and portfolio teams to support campaign delivery.
- Help ensure stakeholders are using consistent processes, data, and reporting standards.
- Contribute to building confidence in data and marketing performance reporting.
Requirements
- Proven experience supporting events marketing or audience-based outreach is beneficial.
- Basic understanding of digital marketing, martech, or B2B marketing operations.
- Strong attention to detail and a high level of data accuracy discipline.
- Experience using Pardot, Salesforce, or similar.
- Comfortable working with data (Excel, CRM systems, reporting tools).
- Analytical mindset with the ability to spot trends and inconsistencies.
- Experience with reporting tools (e.g. Tableau, Power BI, Google Analytics).
- Basic understanding of marketing funnels, pipeline, and attribution.
- Highly organised with the ability to manage multiple tasks and deadlines.
- Proactive, with a willingness to learn and improve processes.
- Strong communication skills and ability to work across teams.
- Undertake ad hoc special projects, as needed, or other duties that may arise, as necessary.
Audience Operations Assistant employer: S&P Global
Contact Detail:
S&P Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audience Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate, but someone who genuinely cares about their mission and values.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces!
We think you need these skills to ace Audience Operations Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Audience Operations Assistant role. Highlight your experience with data management and marketing operations, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Show Off Your Attention to Detail: Since this role requires a strong focus on data accuracy, be sure to showcase any relevant experiences where you've demonstrated meticulous attention to detail. Whether it's through previous jobs or projects, let us know how you ensure quality in your work.
Be Analytical: We love candidates who can spot trends and inconsistencies in data. If you've got experience using reporting tools like Tableau or Google Analytics, make sure to mention it! Show us how your analytical mindset can contribute to our audience strategy.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that your application gets to the right people and helps us keep track of all applicants. We can't wait to see what you bring to the table!
How to prepare for a job interview at S&P Global
✨Know Your Data
Since this role is all about audience and data management, make sure you brush up on your data skills. Familiarise yourself with tools like Salesforce and Pardot, and be ready to discuss how you've used data in past roles to drive marketing strategies.
✨Show Your Analytical Side
This position requires an analytical mindset, so prepare to showcase your ability to spot trends and inconsistencies in data. Think of examples from your previous experiences where your analytical skills made a difference in campaign performance or audience targeting.
✨Be Process-Oriented
The job involves supporting standardised workflows and process execution. Be prepared to talk about how you’ve documented processes in the past or contributed to process improvements. Highlight any experience you have with maintaining data quality and integrity.
✨Communicate Effectively
Strong communication skills are key for this role, especially when working across teams. Practice articulating your thoughts clearly and concisely. Think of examples where you successfully collaborated with different stakeholders to achieve a common goal.