AI Product Specialist in Dumfries

About the Role

Grade Level (for internal use): 03

Kensho is pioneering AI-powered solutions that reshape industries and unlock new business opportunities. As an AI Specialist, you will be responsible for helping to define and execute strategies that drive market expansion, revenue growth, and adoption of AI products. This role sits at the intersection of sales engineering, AI strategy, and customer engagement—helping Kensho deepen its footprint in key markets and maximize the impact of its AI solutions.

You will leverage your skills and understanding of Kensho’s value proposition and how we interact with S&P Global’s solutions to spearhead the go-to-market strategy for our AI-powered data solutions. This role combines hands-on technical understanding of AI product lifecycles, scalability, and integration challenges with strategic market leadership, requiring someone who can bridge the gap between cutting-edge AI technology and commercial success. In this capacity, you\'ll act as a key subject matter expert in AI, assisting with closing strategic business deals and serving as a vital partner to go-to-market teams at S&P Global.

You will help shape Kensho’s strategic positioning, foster industry partnerships, and identify opportunities that translate into tangible value creation. You will play a pivotal role in bridging AI innovation with business needs, ensuring Kensho remains at the forefront of industry transformation.

Key Responsibilities

Strategic Growth & Market Expansion

• Develop and deliver compelling technical and business cases to engage decision makers on new products, features, and innovations, ensuring clear articulation of technical feasibility, system requirements, value propositions, and ROI projections grounded in AI performance metrics.

• Assess product readiness for market launch and guide necessary improvements or adjustments through detailed market feedback and competitive analysis.

• Provide strategic market feedback to Kensho Strategy and Product teams to guide company positioning, product roadmap decisions, and strategic investment priorities.

• Grow and manage a robust customer pipeline for AI-ready solutions, including LRA, Groundings, and beyond.

• Identify Opportunities for Kensho Labs Team by facilitating design workshops with high value clients that require solution engineering

Customer Engagement & Strategic Market Positioning

• Build alliances with S&P Global customers through close collaboration with the Chief Client Office (CCO) and commercial teams.

• Drive co-development partnerships, ensuring products go to market with SME testing.

• Conduct market analysis to uncover new verticals, regions, and customer segments (e.g., Private Markets) and provide valuable insights back to Kensho Strategy and Product teams.

• Deliver high-impact product demos for high-value customers, shaping narratives that highlight Kensho’s unique value.

• Lead technical deep-dive sessions with potential partners and customers to demonstrate the underlying AI architecture and capabilities of Kensho\'s solutions.

• Represent Kensho at industry conferences and events, driving lead generation and thought leadership.

• Develop market entry strategies for new segments and geographies, including risk assessment, resource requirements, and success metrics.

• Own and drive strategic market positioning by identifying key differentiators and utilizing position matrices to visualize Kensho\'s competitive standing.

Cross-Functional Collaboration & Messaging

• Collaborate with marketing and communications teams to develop clear, compelling narratives, segment-specific messaging, and transparent value propositions that resonate with target audiences.

• Act as a critical bridge between customer needs and Kensho\'s product/engineering teams, translating market insights into actionable technical requirements and contributing directly to the prioritization of AI model enhancements and feature roadmaps.

• Work closely with sales teams to provide market intelligence, competitive positioning, and customer insights that enhance sales effectiveness.

• Drive sales enablement, ensuring commercial teams have the resources to effectively communicate Kensho’s AI value proposition.

What You’ll Bring

• 3+ Years’ proven experience in a customer-facing role such as a Sales Specialist, Solutions Architect, or Product specialist, with a focus on AI or data-driven solutions with a Bachelor\'s degree preferred

• Experience qualifying and selling B2B software, data or other technology products

• Subject-matter expertise with content feeds, metadata, assorted document and data delivery types a plus.

• A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities

• Effective communication skills working with internal colleagues and external vendor contacts at all levels

• Collaborative and cooperative attitude with sales and marketing teammates

• Goal oriented and self-motivated, with a passion for Artificial Intelligence

• Experience working with globally distributed teams and partners in different time zones

• Strong analytical skills with the ability to translate data into actionable insights

• A passion for and/or experience with advanced AI systems.

• Excellent communication and interpersonal skills

• Experience working with globally distributed teams and partners in different time zones

• Ability to work in a fast-paced, dynamic environment

• Analytical approach to understanding customer needs combined with creative follow-up to advance opportunities

What’s In It For You

Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People: We\'re more than 35,000 strong worldwide—so we\'re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values: Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world\'s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, Family Friendly Perks, Beyond the Basics.

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Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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Equal Opportunity Employer: S&P Global is an equal opportunity employer and all qualified candidates will receive consideration without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. If you need an accommodation during the application process due to a disability, please email EEO.Compliance@spglobal.com. US Candidates Only: Pay Transparency and related notices are provided here for reference.