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- Tasks: Lead a team in managing transaction reporting and ensure compliance with regulations.
- Company: Join S&P Global, a leader in financial services with a commitment to innovation.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Be part of a collaborative team focused on delivering high-quality solutions.
- Why this job: Make a real impact in a dynamic role that blends technology and client engagement.
- Qualifications: 4-6 years in transaction reporting, strong communication skills, and analytical mindset.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
Grade Level (for internal use): 10
Job Title: Manager-Managed Services Team Lead
Location: London
Department: Cappitech Consulting
Reports To: Functional Manager, Managed Services Team
Job Summary: Managed Services Team Lead for Regulatory Operations in Transaction Reporting will oversee the transaction reporting process to ensure compliance with regulatory requirements. This role will involve managing a team, developing and implementing operational strategies, and collaborating with various stakeholders to enhance reporting efficiency and accuracy. As part of a high-impact program, the position offers a unique opportunity to shape and lead engagement models, drive automation and data quality initiatives, and serve as a key interface between internal teams and external stakeholders. With broad exposure across legal, compliance, technology, and client‑facing functions, this role is ideal for someone looking to make a meaningful contribution in a dynamic, fast‑evolving environment where precision, collaboration, and innovation are paramount.
Position Summary
We are looking for someone who can provide exceptional customer experience to a broad range of clients and ensure the fast and effective management of client workflows to join the S&P Cappitech Support team. The ideal candidate will be comfortable in communicating with clients, answering regulatory queries, and resolving daily reporting issues. Ideally the candidate will have some experience in EMIR, MiFID, ASIC, CFTC, SEC and/or SFTR. The role is client facing and requires a high degree of technical competence.
Duties and accountabilities
- 4-6 years of relevant experience in managing a team in the transaction reporting domain
- Dealing with customer enquiries and requests and managing them efficiently and in a timely manner until resolution
- Helping clients understand how the solution works and how to resolve reporting issues
- Involvement in client training and site visits
- Escalate issues in a timely manner and ensure follow & resolution
- Assist in validation or UAT for issue resolution
- Working on client specific projects
Business competencies
- Client facing experience
- Financial services experience preferred, particularly securities finance
- Knowledge of transaction reporting desired
- Ability to grasp concepts of a technical nature
- Advanced MS Excel skills preferred
- Understanding of SQL, API
- Knowledge of other vendor systems useful
Personal competencies
- Strong analytical skills
- Be proactive and able to work independently
- Ability to listen, learn quickly and demonstrate initiative
- Good attention to detail
- Focused on delivery
Communication
- Must be an excellent written and verbal communicator
- Excellent interpersonal skills
- Able to easily adapt communication style in different situations
- Committed to high quality output
- Highly motivated, disciplined, confident and a team player. The ability to adjust to shifting priorities is a must
- Ability to collaborate effectively with team
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
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Managed Services RegOps Lead employer: S&P Global Inc.
Contact Detail:
S&P Global Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed Services RegOps Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those familiar with transaction reporting. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of EMIR, MiFID, and other regulations mentioned in the job description. We want you to feel confident discussing these topics, as they’re crucial for the role!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you’ve resolved client issues or improved processes. This will highlight your ability to manage workflows effectively, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Managed Services RegOps Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Managed Services RegOps Lead role. Highlight your experience in transaction reporting and any relevant regulatory knowledge, like EMIR or MiFID. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've managed teams and improved processes in the past. We love a good story that showcases your skills!
Show Off Your Communication Skills: Since this role involves client interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We want to see that you can adapt your style to different audiences!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at S&P Global Inc.
✨Know Your Regulations
Make sure you brush up on your knowledge of EMIR, MiFID, and other relevant regulations. Being able to discuss these topics confidently will show that you understand the regulatory landscape and can navigate it effectively.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your leadership style, how you handle conflicts, and your approach to developing team members. This role requires strong team management, so be ready to demonstrate your experience.
✨Demonstrate Client-Facing Experience
Think of specific instances where you've dealt with client enquiries or resolved issues. Be prepared to discuss how you ensure a high-quality customer experience and how you adapt your communication style to different clients.
✨Highlight Technical Competence
Familiarise yourself with SQL, API, and advanced Excel skills. Be ready to discuss how you've used these tools in previous roles, as technical competence is crucial for this position. If you have experience with vendor systems, make sure to mention that too!