At a Glance
- Tasks: Lead and scale a world-class customer organisation with a focus on AI transformation.
- Company: Join S&P Global, a leader in data-driven solutions.
- Benefits: Competitive salary, global impact, and opportunities for professional growth.
- Other info: Be part of a transformative journey in a dynamic, innovative environment.
- Why this job: Drive customer excellence and make a significant impact on global customer satisfaction.
- Qualifications: 15+ years in customer success with a proven track record.
The predicted salary is between 100000 - 150000 £ per year.
S&P Global, Inc. is seeking a Head of Customer Excellence to lead and scale a world-class customer organization. You will oversee all post-sale functions from onboarding to retention and drive the next phase of transformation with a data-driven, AI-enabled approach. The ideal candidate will have over 15 years of experience and a successful track record in customer success, focusing on customer satisfaction and revenue outcomes across a global landscape.
Chief Global Customer Excellence & AI Transformation in London employer: S&P Global Inc.
S&P Global, Inc. is an exceptional employer that fosters a culture of innovation and excellence, particularly in the dynamic field of customer success and AI transformation. With a commitment to employee growth, S&P Global offers extensive professional development opportunities and a collaborative work environment that values diverse perspectives. Located in a vibrant global hub, employees benefit from a stimulating atmosphere that encourages creativity and impactful contributions to customer satisfaction and revenue outcomes.
