Associate Director, Product Innovation in London

This role is in the Product Innovation team within the S&P Global Ratings Commercial department. The team engages with issuers, intermediaries, and investors to understand emerging risk-related products and services, creating new product opportunities and enhancing existing offerings such as Ratings360®.

Shapes the strategic direction of the core credit ratings business by translating market insights into innovative solutions and enhancements for our product portfolio, ensuring competitiveness and relevance while driving organizational growth.

Collaborate with senior leaders and cross‑functional teams on high‑impact initiatives, gain exposure to strategic decision‑making, and work globally to shape the future of credit ratings products.

Characteristics of an ideal candidate:

• Customer‑centric, data‑driven, with ownership and accountability.
• Deep understanding of the credit ratings or capital markets ecosystem, ability to lead and influence in a highly collaborative and regulated environment.

Key Responsibilities:

• Lead high‑impact projects across product development, innovation, and operational efficiency.
• Shape product strategy to drive business growth and strengthen market leadership.
• Analyze product performance and implement improvements for greater customer value.
• Prioritize and develop business cases for new ideas to accelerate product development.
• Mentor and develop team members to foster a culture of innovation and high performance.
• Capture customer insights to inform product enhancements and strategic decisions.
• Design market engagement plans to strengthen product positioning.
• Maintain project plans and status updates to ensure alignment and transparency.
• Support the commercial product organization in achieving team OKRs.
• Ensure compliance with regulatory standards to protect business integrity.

Qualifications:

• Bachelor’s degree or higher qualification.
• Typically 7 years of experience in product management, innovation, project management, strategy, or consulting roles.
• Proven success leading company‑wide initiatives, especially product launches.
• Strong analytical and problem‑solving skills with the ability to define requirements for new product development.
• High energy and adaptability in fast‑paced environments, demonstrating curiosity and an innovative mindset.
• Excellent written and verbal communication in English, particularly in translating requirements into stories and communicating progress to senior executives.
• Expertise in innovation and product development methodologies such as Pragmatic Institute, Human‑Centered Design, Design Thinking, and Jobs‑To‑Be‑Done (JTBD) Framework.

All employees are required to work from the office at least 2 days per week. Candidates who reach the final stage of the interview process must attend at least one in‑person interview at the nearest S&P Global Ratings office before an offer can be made.

Benefits:

• Health and wellness coverage.
• Generous time off and flexible downtime.
• Continuous learning opportunities.
• Competitive pay, retirement planning, and financial wellness programs.
• Family‑friendly perks for partners and children.
• Additional perks such as retail discounts and referral incentives.

S&P Global is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, or any other status protected by law. Only electronic job submissions will be considered for employment.