S&P Global Market Intelligence in London seeks an experienced Customer Success Team Lead to build and manage a high-performing CS team. You will coach managers, set standards, and partner with Product, Sales, Marketing and Account Management to maximize value for clients of the M&A Deals platform.
The role focuses on scalable processes, onboarding, renewal management, and KPI reporting. You will drive adoption, retention and customer satisfaction while ensuring CRM hygiene and data-driven
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Customer Success Team Lead — Scale Adoption in M&A Deals employer: S&P Global, Inc.
S&P Dow Jones Indices is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement within the thriving UK & EMEA wealth sector. Our commitment to excellence is matched by our competitive benefits package, making us a rewarding place to build a meaningful career.
