S&P Global Market Intelligence is seeking an experienced Customer Success Team Lead to build and develop a high-performing team across the Associate, Trad, PMR and Investor Solutions verticals.
You will coach and develop Customer Success Managers, own team performance, and implement scalable processes to improve adoption, retention, GRR and NRR. A hands-on leader, you’ll work with Account Management, Sales, Product and Marketing to raise the standard of customer value.
#J-18808-Ljbffr
Customer Success Team Lead: Growth & Retention employer: S&P Global, Inc.
S&P Dow Jones Indices is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement within the thriving UK & EMEA wealth sector. Our commitment to excellence is matched by our competitive benefits package, making us a rewarding place to build a meaningful career.
