About the Role:
Grade Level (for internal use): 09
S&P Global Energy Commercial and CX Graduate Program
Role: Associate, Commercial and CX
Location: London
The S&P Global Energy Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding in our London office.
Following onboarding, you will spend three months with the EMEA Customer Success Team, building foundational knowledge of commodity markets, developing essential business skills, and learning about S&P Global Energy data, research and analytical products. As a Customer Success Associate you will be the primary contact for clients, addressing their requests in a timely, professional manner and providing training on S&P Global Energy products through virtual and onsite visits.
The program will consist of rotations across customer success, sales, channel management, and marketing functions, giving you a holistic perspective of the business. You will complete certification milestones and an evaluation process that tests and stretches your skills and capabilities. As you progress, you will support the sales team and ultimately contribute to additional revenue for the company.
We are looking for high achievers from a diverse pool of current undergraduates or recent graduates who are passionate about the energy and commodities markets and want to develop their career in a dynamic, high‑performing, multicultural Commercial and CX team. Candidates should demonstrate intellectual curiosity, creativity, learning agility, problem‑solving skills, and effective networking and collaboration abilities. Proficiency in Generative AI technologies and the ability to leverage these tools for innovative solutions will be highly valued.
What’s in it for you:
You will join as a member of a cohort of Commercial and CX Associates. You will be introduced to world‑class experts in various commodities, attend presentations on how commodity markets work, and gain insights into global economic and industry issues. You’ll enroll in an e‑learning curriculum covering commodity fundamentals and market mechanics. Within weeks, you will present topics to senior management and receive constructive feedback. Throughout the program you will learn to use S&P Global Energy products, Excel add‑ins, and CRM systems.
You will be challenged daily, work with a broad range of clients—including governments, investment banks, commodity trading houses, major oil and gas companies, hedge funds and industry—and be part of a large, energetic, international team with fantastic growth opportunities.
Career paths after the 18‑month initial phase of the program include:
- Regional Sales
- Specialist Sales
- Customer Success
- Marketing
- Channel Partner Management
Responsibilities:
- Help clients understand how to navigate and extract useful data from the S&P Global Energy product range.
- Liaise with content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
- Proactively reach out to clients for face‑to‑face or virtual training once fully fluent and certified on the product range.
- Conduct research on important issues at the forefront of energy and commodity markets and present findings to colleagues.
- Support sales teams with research and proposals.
- Build account overviews and plans to support strategic sales teams.
- Design data‑driven models and templates for clients.
- Create marketing materials for commercial culture initiatives and future graduate cohorts.
- Get involved in special project initiatives as determined necessary by management.
Requirements:
- Must have the right to work in the United Kingdom.
- Familiarity with or strong interest in learning about commodity markets.
- Fully matriculated students maintaining a BSc or BA degree, or equivalent. Postgraduates and/or Master’s degree also acceptable.
- Ability to join a class of new hires in late February 2026.
- All degrees welcome; however, a concentration in Commercial, Business, Petroleum engineering, Geology, Geophysics, or Energy/Commodity related disciplines preferred.
- Strong communication skills—good verbal, listening, and concise written style—and experience speaking to diverse clients.
- Proficiency in Generative AI technologies and the ability to leverage these tools for innovative solutions.
- Strong presentation and communication skills, good telephone manners, and comfort presenting to large groups both in person and remotely.
- Significant comfort level with suite of Microsoft Office products (Word, Outlook, PowerPoint, Excel).
- Ability to effectively multi‑task, work independently, and willingness to learn and take on a wide variety of tasks.
- Able to learn quickly, multi‑task, and work in a fast‑paced environment.
- Understand the importance of building strong relationships and partnering with team members.
- Problem‑solving, time‑management, attention to detail, and organisational abilities to work efficiently with clients.
About S&P Global Commodity Insights
S&P Global Commodity Insights provides a complete view of global energy and commodities markets, helping customers make decisions with confidence and create long‑term sustainable value. We bring together thought leaders, market participants, governments, and regulators to co‑create solutions that advance progress. Our coverage includes oil and gas, power, chemicals, metals, agriculture and shipping, covering the energy transition and beyond.
Equal Opportunity Employer
S&P Global is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
To request an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com.
US Candidates Only: The EEO is the Law Poster and describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision is available at https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf.
