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- Tasks: Support sales processes and collaborate with various teams to enhance client satisfaction.
- Company: Join a leading global provider of index solutions and financial insights.
- Benefits: Enjoy health coverage, flexible time off, and continuous learning opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Fluency in English, excellent communication skills, and a degree in a related field.
- Other info: Be part of a diverse team committed to innovation and equity.
The predicted salary is between 27000 - 45000 £ per year.
The Team: In this role, you will be paired with specific members of our Client Coverage Team within the region to provide sales support for all stages of the sales cycle. You will assist our clients by processing sales requests, cancellations, or amendments to existing agreements. You will have close collaboration with Legal, Commercial Data Services, Finance and Client Services teams.
Responsibilities and Impact: This role will allow you to build a holistic view of the S&P DJI business, supporting our Client Coverage and Channel Management teams whilst driving performance for the regional Inside Sales team.
- Partner with our Sales team to respond to and process inquiries via Salesforce for queries on (but not limited to) New licensing and entitlements, Client billing & reporting, Client renewals/usage statistics, Client prospectus language, Existing client maintenance & day-to-day user care.
- Process Sales deals - Sales Orders, Opportunities and Entitlements (Data, IP and Custom), Agreement Drafting & Negotiation with internal and external legal teams.
- Effectively collaborate with internal teams such as Finance, Product Management, Data Product management, Client Services, Legal.
- Work on both sales and strategic based projects that assist with general workflow efficiencies.
- Drive customer satisfaction and adoption within existing accounts.
- Hold weekly meetings with Sales Representatives to provide them with relevant statistics, KPIs and updates on key regional/global initiatives.
What We’re Looking For:
- Fluency in English; additional European language skills preferred (strong preference: Italian).
- Excellent communication skills and a Bachelor’s degree in a related field.
- 1+ Years in a Specialty/Discipline: Client Services, Sales Support, or similar role.
- Excellent level of proficiency in MS Office, Excel, PowerPoint, and Salesforce.
- Ability to solve complex problems in a timely and accurate manner for internal and external stakeholders.
- Ability to maintain a balanced focus between daily duties and larger scale projects.
- Strong analytical abilities to discover discrepancies, potential improvements in workflows and systems, and new revenue-generating opportunities.
- Knowledge of Tableau, Salesforce, Microsoft Power BI or other data visualization tools advantageous.
Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in‑class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Equal Opportunity Employer: S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
Sales Associate employer: S&P Global
Contact Detail:
S&P Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at S&P Global. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand our mission and how you can contribute to advancing Essential Intelligence.
✨Tip Number 3
Practice your communication skills! As a Sales Associate, you'll need to convey information clearly. Role-play with a friend or use online resources to sharpen your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Associate role. Highlight your relevant experience in client services and sales support, and don’t forget to mention your proficiency in Salesforce and MS Office!
Show Off Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. We want to see how you can convey complex ideas simply, so let your personality shine through!
Highlight Problem-Solving Abilities: This position requires a knack for solving complex problems. Share examples from your past experiences where you’ve tackled challenges effectively, especially in a sales or client service context.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands, and you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at S&P Global
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Associate and how it fits into the Client Coverage Team. Familiarise yourself with S&P Global's products and services, especially those related to sales support and client services. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Skills
Highlight your experience with Salesforce and MS Office during the interview. Be ready to discuss specific examples of how you've used these tools to solve problems or improve workflows in previous roles. This will demonstrate your analytical abilities and your readiness to tackle the responsibilities outlined in the job description.
✨Prepare for Collaboration Questions
Since this role involves working closely with various teams, be prepared to discuss your experience in collaborative environments. Think of examples where you've successfully partnered with others, particularly in sales or client services, and how you contributed to achieving shared goals.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about the team dynamics, ongoing projects, or how success is measured in the Sales Associate position. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
