At a Glance
- Tasks: Lead and develop transport operations, manage fleet maintenance, and ensure top-notch customer service.
- Company: Join a rapidly growing, family-owned wholesale business with big ambitions.
- Benefits: Enjoy a competitive salary, supportive work culture, and opportunities for personal growth.
- Other info: This role offers the chance to make a real impact as the company expands.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction in a fast-paced environment.
- Qualifications: Proven experience in Transport and Logistics management, ideally in wholesale or retail sectors.
The predicted salary is between 24000 - 56000 £ per year.
This range is provided by SP Executive Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from SP Executive Search
(Salary Circa £40k experience dependant)
Are you seeking a new challenge in Transport/Logistics Management?
Do you want to work with a forward thinking, family-owned business that will give you the freedom and support to grow as they grow?
Do you have extensive knowledge of transport, fleet maintenance and compliance across all vehicles to ensure they meet regulatory requirements?
Our client is a Wholesale business that is rapidly growing and has ambitions over the next few years to grow the business and the Transport Manager will play a key part in supporting these ambitions. This role is ideal for an inspirational leader with a proven track record in Transport & Logistics, particularly wholesale, retail, grocery, B2B or B2C environments. If you are commercially minded, passionate about customer service, and thrive in a fast-paced, results-driven environment, this is the perfect opportunity for you.
What does the role involve?
As the Transport Manager, you will report directly to the Head of Operations and take a proactive role in managing and developing the transport operations to ensure the highest standards of service, compliance, and efficiency. You will oversee a team, manage fleet maintenance, and ensure all operational procedures are followed to meet KPIs and customer expectations.
Key Responsibilities
- Fleet Management: Take full ownership of fleet maintenance and compliance across all vehicles, ensuring they meet all regulatory requirements.
- Team Management: Lead and develop the team to ensure consistent adherence to operating procedures and KPIs, while fostering a culture of continuous improvement.
- Customer Service: Act as the primary point of contact for all delivery-related queries and resolve any delivery issues promptly, ensuring exceptional service delivery.
- Delivery & Operations Management: Plan and organize deliveries, coordinate transfers between depots, prioritize hospitality orders, and manage fuel card usage and agency driver cover.
- Planning & Coordination: Ensure effective daily route planning, manage absences, holidays, and breaks, and react swiftly to challenges and spikes in workload.
- Team Performance: Develop the team through training and performance management, ensuring they meet objectives and addressing performance issues swiftly.
- Continuous Improvement: Strive for excellence in customer service by ensuring all orders are completed within agreed timeframes, product availability is communicated promptly, and the safe and secure loading of customer orders.
- Third-Party Coordination: Handle third-party delivery quotes and support depot export customers with quotes, queries, and delivery requirements.
What qualities will you need to be successful?
- Experience: Proven background in Transport and Logistics management, ideally within large space wholesale, retail, grocery, B2B, or B2C sectors.
- Leadership Skills: A natural leader with a strong ability to inspire and manage a team, driving performance, and customer satisfaction.
- Customer Focused: A passion for delivering excellent customer service and finding solutions to any issues that arise.
- Commercial Minded: Able to manage operational costs effectively while driving efficiency and productivity.
- Strong Organizational Skills: Ability to plan, prioritize, and react swiftly to changes in workload and unexpected challenges.
If you are interested in this Transport Manager opportunity and possess the skills necessary, please apply below.
SP Exec Search is a specialist Hospitality & Retail recruitment consultancy
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Industries
- Staffing and Recruiting, Wholesale, and Retail
Transportation Manager in Birmingham employer: SP Executive Search
Join a dynamic, family-owned wholesale business in Birmingham that prioritises employee growth and offers a supportive work culture. As a Transport Manager, you will have the opportunity to lead a dedicated team while ensuring compliance and efficiency in transport operations, all within a fast-paced environment that values customer service and continuous improvement. With competitive salary offerings and a commitment to professional development, this role is perfect for those looking to make a meaningful impact in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Transportation Manager in Birmingham
✨Tip Number 1
Network with professionals in the transport and logistics sector. Attend industry events or join relevant online forums to connect with others who may have insights or leads on job openings, including our position at StudySmarter.
✨Tip Number 2
Research the company culture of the business you're applying to. Understanding their values and mission can help you tailor your approach during interviews and demonstrate how you align with their goals.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Be ready to discuss how you've handled challenges in transport management to impress during the interview.
✨Tip Number 4
Stay updated on the latest trends and regulations in transport and logistics. Being knowledgeable about current industry standards will not only boost your confidence but also show potential employers that you are proactive and committed to continuous improvement.
We think you need these skills to ace Transportation Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in transport and logistics management, particularly in wholesale, retail, grocery, B2B, or B2C environments. Use specific examples to demonstrate your leadership skills and customer service focus.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with their needs, particularly in fleet management and team development. Be sure to express your enthusiasm for contributing to their growth.
Highlight Relevant Achievements:In your application, include quantifiable achievements from your previous roles. For instance, mention any improvements in delivery efficiency, cost savings, or team performance metrics that you have successfully managed.
Showcase Problem-Solving Skills:Demonstrate your ability to handle challenges by providing examples of how you've resolved delivery issues or improved operational procedures in past positions. This will show your potential employer that you can thrive in a fast-paced environment.
How to prepare for a job interview at SP Executive Search
✨Showcase Your Leadership Skills
As a Transport Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you drove performance and customer satisfaction.
✨Highlight Your Industry Knowledge
Make sure to discuss your extensive knowledge of transport, fleet maintenance, and compliance. Be ready to explain how you've ensured regulatory requirements are met in previous roles, as this is crucial for the position.
✨Emphasise Customer Service Experience
Since the role involves being the primary point of contact for delivery-related queries, share specific instances where you've resolved delivery issues or improved customer service. This will show your commitment to exceptional service delivery.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've handled unexpected challenges in logistics and transport management. Highlight your strong organisational skills and ability to react swiftly to changes in workload, which are essential for this fast-paced environment.
