At a Glance
- Tasks: Lead multiple pub sites, ensuring top-notch service and operational excellence.
- Company: Join a leading hospitality brand with a strong national presence.
- Benefits: Competitive salary, car allowance, bonus, and great benefits.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the hospitality industry while driving performance and guest satisfaction.
- Qualifications: Experience in multi-site management and strong commercial acumen required.
The predicted salary is between 55000 - 65000 € per year.
SP Executive Search is seeking an experienced Operations Manager to join a leading hospitality business (pubs) with strong national presence. This role suits a commercially minded operator who thrives on driving performance, elevating guest experience, and leading multiple sites to success.
We are looking for an Operations Manager for a patch covering South London and Kent.
Key Responsibilities- Oversee the performance of multiple sites in a patch, ensuring excellence in service and operations
- Lead, coach and develop management teams to deliver outstanding customer experience
- Drive sales, profitability and consistent brand standards across all locations
- Execute business strategy, new initiatives and ongoing operational improvements
- Ensure ongoing compliance with H&S, food safety and company policy
- Analyse P&L results, identify trends and implement actions for improved performance
- Manage stakeholder relationships with internal teams, suppliers and regional leadership
- Proven experience in multi-site management within hospitality, food-led retail, casual dining and restaurants OR wet-led establishments
- Strong commercial ability – confident with sales growth, margins and cost control
- Inspirational leadership style with a focus on development and accountability
- Comfortable working with data, P&Ls and KPI dashboards
- Confident communicator who can influence and engage at all levels
- Hands-on, solutions-focused operator with high brand standards
If you’re a results-driven Operations Manager ready to make an impact with a well-established hospitality brand, we’d love to speak with you.
Apply via SP Executive Search.
Operations Manager employer: SP Executive Search
Join a leading hospitality business that values excellence and innovation in the pub sector, offering a dynamic work environment across Kent and South London. With a strong focus on employee development, competitive salary packages, and a culture that prioritises guest experience, this role provides an exciting opportunity for growth and impact within a well-established brand. Enjoy the benefits of a supportive team atmosphere, comprehensive training, and the chance to lead multiple sites to success while driving performance and profitability.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know the ins and outs of operations management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent initiatives. We want you to show how your experience aligns with their goals, especially in driving performance and enhancing guest experiences. Tailor your answers to reflect their brand standards!
✨Tip Number 3
Practice your pitch! You never know when you might bump into someone from the industry. Have a quick summary of your experience and what you bring to the table ready to go. Confidence is key, so let your passion for operations shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals who can drive sales and elevate customer experiences in the hospitality sector.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your multi-site management experience and any achievements in driving sales and improving guest experiences.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved operations in previous positions.
Showcase Your Leadership Style:We want to see your inspirational leadership style in action! Mention how you've developed teams and driven accountability in your past roles, as this is key for the Operations Manager position.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SP Executive Search
✨Know Your Numbers
As an Operations Manager, you'll need to be comfortable with P&L statements and KPIs. Brush up on your financial knowledge before the interview. Be ready to discuss how you've used data to drive sales growth and improve performance in your previous roles.
✨Showcase Your Leadership Style
This role requires an inspirational leader. Prepare examples of how you've coached and developed teams in the past. Think about specific situations where your leadership made a difference in guest experience or team performance.
✨Understand the Brand
Research the hospitality business you're interviewing for. Understand their brand standards and what sets them apart in the market. Be prepared to discuss how you can uphold and elevate these standards across multiple sites.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and operational strategies. Think of scenarios where you've had to manage compliance issues or implement new initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
