At a Glance
- Tasks: Lead operations across a dynamic, multi-site QSR estate and drive performance.
- Company: High-growth, owner-led QSR operator with a vibrant culture.
- Benefits: Six-figure salary, bonus, and comprehensive benefits package.
- Other info: Opportunity to develop high-performing teams and drive operational excellence.
- Why this job: Shape strategy and influence the future of a thriving hospitality business.
- Qualifications: Proven leadership experience in QSR or high-volume hospitality environments.
The predicted salary is between 100000 - 120000 £ per year.
Industry: QSR (Hospitality) UK-wide estate - London HQ presence
Six-figure Package + Bonus + Benefits
SP Executive Search is supporting a high-growth, multi-site QSR operator in the search for an outstanding Director of Operations to lead performance across a large, complex UK estate. This is a pivotal, board-facing role within an entrepreneurial, owner-led business, offering real scope to shape strategy, drive performance and influence the future direction of the organisation.
The Role:
- Lead operational performance across a multi-site, geographically dispersed estate
- Own delivery across key metrics including sales, profitability, customer experience and brand standards
- Develop and execute a high-impact operations strategy aligned to growth plans
- Lead, coach and develop a senior operational structure, driving capability and succession
- Embed a high-performance, values-led culture across all regions
- Drive consistency and excellence across both established and newly integrated sites
- Oversee major initiatives including refurbishments, capital investment and operational innovation
- Partner cross-functionally with Finance, HR, Property and senior leadership
- Maintain strong field presence, regularly engaging with teams across the estate
What You'll Bring:
- Must have proven director or senior level operations leadership experience within QSR or high-volume multi-site hospitality
- Track record of delivering commercial growth and operational excellence at scale
- Strong P&L ownership with a clear understanding of cost control, labour optimisation and margin delivery
- Experience operating within complex, fast-paced, multi-region environments
- Ability to balance strategic thinking with hands-on execution
- Strong leadership capability, with experience building and developing high-performing teams
- Credible, engaging communicator able to influence at all levels
- Resilient, energetic and commercially sharp with a bias for action
SP Exec is a recruitment partner supporting mid, senior and executive hires across the hospitality sector.
Locations
Director of Operations in Bath, Somerset employer: SP Executive Search
As a high-growth, owner-led QSR operator based in London, we pride ourselves on fostering a dynamic and entrepreneurial work environment where innovation and operational excellence are at the forefront. Our commitment to employee development is reflected in our robust coaching programmes and succession planning, ensuring that every team member has the opportunity to grow and thrive within our multi-site estate. With a competitive six-figure package, bonus structure, and a values-led culture, we offer a rewarding career for those looking to make a significant impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations in Bath, Somerset
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks, especially in the QSR space. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream role!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in building high-performing teams and driving operational excellence. Share specific examples of how you've influenced strategy and improved performance.
✨Tip Number 3
Be ready for hands-on discussions! In interviews, they’ll want to see how you balance strategic thinking with execution. Prepare to discuss your approach to managing P&L, cost control, and how you’ve tackled challenges in fast-paced environments.
✨Tip Number 4
Apply through our website! We’re all about making connections that matter. By applying directly, you’ll not only streamline your application process but also show your enthusiasm for joining a dynamic team that values operational excellence.
We think you need these skills to ace Director of Operations in Bath, Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Director of Operations. Highlight your experience in QSR and multi-site management, showcasing how you've driven performance and growth in similar environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and influenced strategy in previous positions.
Showcase Your Leadership Style:We want to know how you lead! In your application, give us insights into your leadership approach and how you've developed high-performing teams. This is key for a board-facing role like this one.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at SP Executive Search
✨Know Your Numbers
As a Director of Operations, you'll need to demonstrate your strong P&L ownership. Brush up on key metrics like sales, profitability, and cost control. Be ready to discuss how you've driven commercial growth in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership capability. Prepare examples of how you've built and developed high-performing teams. Think about specific situations where your coaching made a difference and be ready to share those stories.
✨Understand the Business Landscape
Familiarise yourself with the QSR industry and the specific challenges it faces. Research the company’s competitors and trends in the market. This will help you speak confidently about how you can shape strategy and drive performance.
✨Engage with the Culture
The role emphasises embedding a high-performance, values-led culture. Reflect on your own values and how they align with the company's. Be prepared to discuss how you would foster this culture across various sites.
