Trainee Fault Technician in Salford

SP Electricity North West manages and invests in the power network that supplies electricity to the 2.4m homes and businesses across the North West. Our 2,400 colleagues manage the 13,000km of overhead lines, 44,000km of underground cables and thousands of electricity substations to keep power flowing and supporting green growth. We’re one of six distribution network operators in the UK and are regulated by Ofgem. We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference. Now part of the Iberdrola and ScottishPower group, we’re collectively building smarter, greener electricity networks that will get Britain growing by investing in a better future, quicker.

A Fantastic Opportunity: Trainee Fault Technician

As a Trainee Fault Technician, you’ll be responsible for providing the first response to unplanned outages and safety-critical calls across the region. You will do this in accordance with safe working practices whilst delivering exceptional customer service and rapid restoration of supplies to exceed company targets. You will be responsible for carrying out operational activities related to LV and HV network restoration, including switching, fusing, linking, and the deployment of LV transient management equipment, as well as providing the primary site response in support of transient management. This role also involves managing LV faults by locating issues, coordinating the activities of industrial teams and contractors, proactively keeping customers informed throughout the process, and deploying generation to support restoration times and individual customer needs where required.

What we’re looking for

• Be qualified to a minimum of City & Guilds L2 or above;
• Comprehensive knowledge of the electricity distribution network;
• An understanding of associated Codes of Practice;
• Competency in the use of technology.

What we’re offering

• An annual bonus scheme
• 26 days annual leave increasing with length of service
• An employee rewards portal offering discounts on several well-known brands
• A market-leading contributory pension scheme
• Employee assistance programme
• Opportunity for professional development through our L&D function.

Our Commitment to Inclusion

We’re proud to foster a workplace where everyone can thrive. We celebrate diversity and are committed to building a team that reflects the communities we serve. We believe that embracing our differences makes us stronger.

If you need any adjustments or support during the application process, please contact our Recruitment Team. Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by SP Electricity North West. Due to the nature of this role, the following pre-employment checks will be required; references from previous employers, a Medical Appointment, Disclosure and Barring Service (DBS) check and a Drug & Alcohol test. We reserve the right to close this vacancy early. We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable.