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- Tasks: Lead customer-driven quotations and support growth ambitions in a major utility provider.
- Company: A leading utility provider in Greater Manchester focused on customer experience.
- Benefits: Attractive salary, professional development, and 25 days annual leave plus more with service.
- Why this job: Make a real impact on customer experience while championing team wellbeing.
- Qualifications: Experience in customer-facing leadership and commitment to regulatory compliance.
- Other info: Join a dynamic team with opportunities for career growth.
The predicted salary is between 43200 - 72000 £ per year.
A major utility provider in Greater Manchester is seeking a Head of Connections Quotations to lead customer-driven quotations and support growth ambitions. The ideal candidate will champion the team's wellbeing and take full P&L responsibility. Experience in customer-facing leadership and a commitment to regulatory compliance are essential.
This role includes a favorable salary package, professional development opportunities, and 25 days of annual leave, increasing with service.
Head of Connections Quotations & Customer Experience in Manchester employer: SP Electricity North West
Contact Detail:
SP Electricity North West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Connections Quotations & Customer Experience in Manchester
✨Tip Number 1
Network like a pro! Reach out to connections in the utility sector, especially those who might know about openings for roles like Head of Connections Quotations. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their growth ambitions.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve championed team wellbeing and handled customer-facing challenges. This will demonstrate your fit for the role and your commitment to regulatory compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Head of Connections Quotations & Customer Experience in Manchester
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in customer-facing leadership. We want to see how you've successfully led teams and improved customer experiences in the past.
Be Clear on Compliance: Since regulatory compliance is key for this role, don’t forget to mention any relevant experience you have. We’re looking for candidates who understand the importance of compliance in a utility setting.
Tailor Your Application: Make your application stand out by tailoring it to our specific needs. Use the job description as a guide and align your skills and experiences with what we’re looking for in the Head of Connections Quotations role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at SP Electricity North West
✨Know Your Numbers
As a candidate for the Head of Connections Quotations, it's crucial to be well-versed in P&L responsibilities. Brush up on financial metrics and be ready to discuss how you've managed budgets or improved profitability in previous roles.
✨Showcase Customer-Centric Leadership
This role is all about customer experience, so prepare examples that highlight your leadership in customer-facing situations. Think of specific instances where you improved customer satisfaction or led a team to exceed customer expectations.
✨Understand Regulatory Compliance
Since regulatory compliance is essential for this position, make sure you can articulate your understanding of relevant regulations in the utility sector. Be prepared to discuss how you've ensured compliance in past roles and the impact it had on your team and customers.
✨Champion Team Wellbeing
The wellbeing of your team is a priority for this role. Come equipped with ideas on how to foster a positive work environment and support your team's mental health. Share any initiatives you've implemented in the past that contributed to a healthy workplace culture.