Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer-driven quotations and enhance customer experience for a major utility provider.
- Company: A leading utility provider in Greater Manchester focused on growth and customer satisfaction.
- Benefits: Attractive salary, 25 days annual leave, and professional development opportunities.
- Why this job: Make a real impact on customer experience while championing team wellbeing.
- Qualifications: Proven leadership in customer-facing roles and strong commitment to compliance.
The predicted salary is between 43200 - 72000 £ per year.
A major utility provider in Greater Manchester is seeking a Head of Connections Quotations to lead customer-driven quotations and support growth ambitions. The ideal candidate will champion the team's wellbeing and take full P&L responsibility. Experience in customer-facing leadership and a commitment to regulatory compliance are essential.
This role includes a favorable salary package, professional development opportunities, and 25 days of annual leave, increasing with service.
Head of Connections Quotations & Customer Experience employer: SP Electricity North West
Contact Detail:
SP Electricity North West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Connections Quotations & Customer Experience
✨Tip Number 1
Network like a pro! Reach out to connections in the utility sector and let them know you're on the hunt for a role. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will help you tailor your answers and show them you're genuinely interested in leading their customer experience.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past where you've improved customer satisfaction or led a team to success. Be ready to discuss how you can champion wellbeing and drive growth in this new role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Connections Quotations & Customer Experience
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in customer-facing leadership. We want to see how you've successfully led teams and improved customer experiences in the past.
Emphasise Regulatory Compliance: Since regulatory compliance is a must for this role, be sure to mention any relevant experience you have. We appreciate candidates who understand the importance of compliance in the utility sector.
Be Authentic: Let your personality shine through in your application! We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for customer service and team wellbeing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at SP Electricity North West
✨Know Your Numbers
As a candidate for the Head of Connections Quotations, it's crucial to be well-versed in P&L responsibilities. Brush up on financial metrics and be ready to discuss how you've managed budgets or improved profitability in previous roles.
✨Showcase Customer-Centric Leadership
This role is all about customer experience, so prepare examples that highlight your leadership in customer-facing situations. Think of specific instances where you championed customer satisfaction or improved service delivery.
✨Understand Regulatory Compliance
Since regulatory compliance is essential for this position, make sure you can articulate your understanding of relevant regulations in the utility sector. Be prepared to discuss how you've ensured compliance in past roles and the impact it had on your team.
✨Emphasise Team Wellbeing
The wellbeing of your team is a priority for this role. Come equipped with ideas on how to foster a positive work environment and support your team's mental health. Share any initiatives you've led that contributed to team morale and productivity.