At a Glance
- Tasks: Manage supply chain and order processes while improving operational efficiency.
- Company: Fast-growing British fragrance and lifestyle brand with a vibrant culture.
- Benefits: Opportunity for career growth, collaborative environment, and varied responsibilities.
- Other info: Join a close-knit team where your contributions are valued and visible.
- Why this job: Be part of an expanding team and help shape the future of our EU operations.
- Qualifications: Strong Excel skills and 3-5 years in operations or logistics required.
The predicted salary is between 30000 - 40000 £ per year.
Sowvital is a fast-growing British fragrance and lifestyle brand. We are looking for an Operations Coordinator to own the day-to-day running of our supply chain and order management processes. This is a role designed to grow: as the business expands, including the planned opening of an EU warehouse, so does the scope and seniority of this position.
Key Responsibilities
- Operations & Supply Chain
- Process B2B sales orders in our ERP system (Netsuite)
- Coordinate with the warehouse to ensure accurate and timely fulfilment
- Generate order confirmations, invoices, and shipping documentation
- Track order status, proactively updating customers and internal stakeholders
- Resolve order issues independently (returns, incorrect shipments, discrepancies)
- Maintain and improve operational SOPs, flagging gaps and building new ones where needed
- Sales Administration
- Set up new stockist accounts with accurate documentation
- Monitor customer enquiries and ensure timely resolution
- Finance Support
- Assist the Financial Controller with routine data entry and record-keeping
- Reporting
- Maintain basic operational reporting
The Path to Operations Manager
We are building toward opening an EU warehouse within the next 12 months. The right person in this role will grow with that ambition. You will be ready for the Operations Manager title when you can demonstrate:
- Full autonomous ownership of UK operations
- A track record of improving processes, not just following them
- Confident management of internal and external stakeholder relationships
- The ability to produce operational data and reporting we actually rely on
- Readiness to lead the operational setup of our EU warehouse
What We're Looking For
- Excel competency. This is non-negotiable and will be tested, so please do not apply for this role if you do not have strong excel skills
- 3-5 years in operations, logistics, supply chain, or a closely related field
- ERP system experience (we will provide training on our specific platform)
- Demonstrated experience improving or building a process, not just executing one
- Experience in a smaller business or scale-up environment, you know how to work without a large support structure around you
- A proactive communicator who keeps people informed without being prompted
- Highly organised with strong attention to detail
- Comfortable with ambiguity and a fast pace
- Any exposure to EU or cross-border logistics is a genuine advantage
- Experience in personal care, beauty, fragrance, or lifestyle brands is a plus but not essential
What We Offer
- A varied role with exposure across operations and finance
- The chance to grow with the business
- A collaborative, close-knit working environment where every team member is visible and valued
Operations Coordinator in London employer: SOWVITAL
Sowvital is an exceptional employer, offering a dynamic and collaborative work environment where every team member is valued. As an Operations Coordinator, you will have the opportunity to grow alongside our expanding business, particularly with the exciting prospect of opening an EU warehouse. We prioritise employee development, providing a pathway to senior roles while fostering a culture of innovation and proactive communication.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like SOWVITAL and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at SOWVITAL!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like SOWVITAL keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to SOWVITAL:This is your chance to really connect with the team at SOWVITAL. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at SOWVITAL
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with SOWVITAL.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show SOWVITAL that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at SOWVITAL. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
