Company Description SOWN Shared Ownership is a specialist property company focused on the shared ownership market, having evolved from LRG to provide dedicated expert support to homebuyers. Established in 2018, the business operates from hubs in Wokingham, London, and Nottingham, and concentrates on both new-build and resale shared ownership homes. The organisation is committed to helping people buy homes without compromise through accessible, well-supported ownership options. Sustainability is central to SOWN’s operations, with a strong emphasis on eco-friendly, energy-efficient practices. The company has been carbon neutral since 2022, achieving this milestone significantly ahead of its long-term target.
Role Description The Senior Resales Consultant is a full-time, hybrid role based in Woodley, with flexibility to work from home for part of the week. This position focuses on managing resale shared ownership properties, guiding customers through the process from initial enquiry to completion. Day-to-day tasks include handling incoming leads, qualifying prospective buyers, conducting property valuations and market assessments, and coordinating viewings and negotiations. The role also involves preparing marketing materials and listings, liaising with housing associations, solicitors, and mortgage advisers, and ensuring all documentation and compliance requirements are met. The Senior Resales Consultant will be expected to provide high-quality customer service, meet sales targets, support continuous improvement in processes, and mentor or support junior team members where appropriate.
Qualifications
- Strong sales and negotiation skills, with proven experience in residential property, shared ownership, or a related housing sector.
- Excellent customer service and communication abilities, including clear written and verbal communication and confident interaction with diverse stakeholders.
- Solid organisational and time-management skills, with the capacity to manage multiple properties, deadlines, and administrative tasks accurately.
- Comfort with property and sales-related IT systems, CRM tools, and standard office software, with the ability to learn new platforms quickly.
- Knowledge of shared ownership, leasehold properties, and basic housing regulations, or a strong willingness to develop expertise in these areas.
- Demonstrated ability to work both independently and collaboratively in a hybrid environment, showing initiative and accountability.
- Experience in mentoring or supporting colleagues, or readiness to take on senior responsibilities within a sales team.
- Relevant experience in estate agency, property resales, or housing associations; a professional qualification in property or real estate is beneficial but not essential.
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Senior Resales Consultant in Woodley employer: SOWN Shared Ownership
SOWN Shared Ownership is an exceptional employer that prioritises employee growth and a supportive work culture, making it an ideal place for those passionate about helping others achieve their homeownership dreams. With a hybrid working model based in Reading, employees benefit from a collaborative environment that encourages innovation and process improvement, alongside comprehensive training and development opportunities. Join a dedicated team that values your contributions and offers a rewarding career in the thriving Shared Ownership market.
